Boucher Nissan of Waukesha - Service Center

I brought my truck in for the first time since I bought it from you and as promised my first oil change was complimentary, quickly and efficiently completed, including a car wash. Your service group was ve it from you and as promised my first oil change was complimentary, quickly and efficiently completed, including a car wash. Your service group was very friendly and informative, and I very much appreciate the quick turnaround as I can't be away from work for too long. Thank You! PS The complimentary bag of cookies were gone soon after I left the dealership! More

The service was performed quickly, as promised. The times and dates available when making the appointment were convenient, and the scheduling person was polite and helpful. All service staff were friendly an and dates available when making the appointment were convenient, and the scheduling person was polite and helpful. All service staff were friendly and kept me informed about my vehicle. More

My lift gate needed to be reprogrammed. It is a mystery as to why it happened. Service done quickly however disappointed that my vehicle was not washed and plastic was left on driver's seat. Seemed lack as to why it happened. Service done quickly however disappointed that my vehicle was not washed and plastic was left on driver's seat. Seemed lack of usual customer service. More

Everyone was courteous and efficient if getting the info from your car. Even with this covid the waiting area is social distance. The oil change, tire rotation and replacing the cabin filter took less tim from your car. Even with this covid the waiting area is social distance. The oil change, tire rotation and replacing the cabin filter took less time then I thought. More

Great work and great timing as well. Get all my work done by you guys at Nissan Waukesha. I would definitely recommend you to my family and friends by you guys at Nissan Waukesha. I would definitely recommend you to my family and friends More

we had quick and efficient service for an oil change at 15,000 miles on our 2019 Nissan rogue SUV. we appreciated the quick turn around.thanks! 15,000 miles on our 2019 Nissan rogue SUV. we appreciated the quick turn around.thanks! More

Came in for oil change, alignment and tire check, found a nail in tire they ordered a new tire that same day and replaced it. I asked if they had coupons? They applied it and pretty much satisfied. Thank yo nail in tire they ordered a new tire that same day and replaced it. I asked if they had coupons? They applied it and pretty much satisfied. Thank you! More

Having my Murano picked up at home and redelivered after an oil change and tire rotation was the best experience! The team, Kevin and Selena were very professional as well as prompt. The issue that I ha an oil change and tire rotation was the best experience! The team, Kevin and Selena were very professional as well as prompt. The issue that I have is my tire light was on when they picked it up. This indicator goes on when a tire has lost air. When it was returned, the tire light was still on. Unfortunately I did not check that when my vehicle was redelivered. When I went to run an errand an hour later, the light was still on. According to my receipt, the tire pressure was checked when the tire rotation was done. It was not. It was returned to me with the light still on. I went to n OIL CHANGE WHILE YOU WAIT place and the rear passenger was down to 27#. I checked today and the light is still off. I see this as a failure of Boucher Nissan Service Dept. More

Fast, friendly service. Wait time as as stated prior to visit. Needed services were explained to me and everything was done in a timely fashion. visit. Needed services were explained to me and everything was done in a timely fashion. More

I waited for about 3 hours and had no update on my vehicle in the first 2 hours. Issue was not resolved while there. Pricing is always a shock. Also reports not consistent from visit to visit. Also re vehicle in the first 2 hours. Issue was not resolved while there. Pricing is always a shock. Also reports not consistent from visit to visit. Also report showed some poor ratings that were never discussed with me. Customer service rep was very friendly and obviously busy, not his fault. My overall experience was negative. More