Boucher Nissan of Waukesha - Service Center

I was not greeted when I can in to drop my car off, but once I went to a service person they were very nice. I was told about an hour and went to the waiting area. I was able to use my laptop and do my wor once I went to a service person they were very nice. I was told about an hour and went to the waiting area. I was able to use my laptop and do my work. Someone stopped to ask if I needed anything. My service was done is just over 30 minutes which was great. They explained the service to me and I was on my way. It would be nice if the desk area was a bit cleaner and nicer. It looked very tough and the chairs we not so clean. Overall great experience More

Got it done right the first time. Jon the service advisor did a great job. Thanks Jon the service advisor did a great job. Thanks More

After having a complementary oil change done, the protective shield under my 2018 Murano came loose and was dragging on the ground. This caused the mounting tab on the shield to be worn out, where i protective shield under my 2018 Murano came loose and was dragging on the ground. This caused the mounting tab on the shield to be worn out, where it mounts to the undercarriage.. After expressing my concerns to Mel Ehnert, the service manager at Boucher Nissan he replaced the plastic shield fasteners. Mel special ordered a new shield and fasteners at NO CHARGE to me. Mel went above and beyond ,making sure I was 100% satisfied. Mel, thank you again for making my Murano like new again. More

Great folks, but unfortunately your repair pricing keeps me going to small shops for most repair items. me going to small shops for most repair items. More

The service provided by Michael was exceptional. He was knowledgeable and friendly and kept us informed during the process. He was knowledgeable and friendly and kept us informed during the process. More

After going through other Nissan dealerships that weren’t so great, this one clearly stood out as top notch service!. They were very thorough when checking over our vehicle. Service guys kept us fully inform so great, this one clearly stood out as top notch service!. They were very thorough when checking over our vehicle. Service guys kept us fully informed and let us know exactly what they were doing to solve our issue. They listened to our concerns and were respectful. More

When I came to the dealership I was in a terrible situation. I had bought what would be considered a lemon from another dealership. John and his technician did a wonderful job, keeping me informed situation. I had bought what would be considered a lemon from another dealership. John and his technician did a wonderful job, keeping me informed the whole time. Their work was perfect and I recommend them to anyone with car trouble. Trust me, you'll be happy you did. More

It took a little longer than I expected but service was good. Look forward to next time good. Look forward to next time More

100% amazing service. Excellent customer service. I have been to other dealerships, and Boucher Nissan has far exceeded my expectations. You guys are amazing. My advisor h Excellent customer service. I have been to other dealerships, and Boucher Nissan has far exceeded my expectations. You guys are amazing. My advisor has kept me informed throughout the process as well has been very considerate of my time. Thank you to my advisor who has been dedicated and trustworthy. Thank you to my technician who has been very thorough of inspecting my vehicle and doing such an amazing job, and thank you for everyone who has been very helpful throughout my repair. If if ever have any concerns with my vehicle in the future, I will be returning to this dealership for sure!! Thank you again Boucher Nissan. More

So. Slow. Scheduled an appointment for just an oil change and tire rotation and was there for over 2 hours. Multiple people came and went while I waited. Slow. Scheduled an appointment for just an oil change and tire rotation and was there for over 2 hours. Multiple people came and went while I waited. Then when I left, my brakes were very squeaky when they were having no issues prior to coming. More