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Boucher Nissan of Waukesha - Service Center

Waukesha, WI

4.4
830 Reviews

830 Reviews of Boucher Nissan of Waukesha - Service Center

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October 04, 2021

The oil change and inspection was completed in a timely fashion while I waited. The staff was friendly and explained the recommended additional services needed without any pressure to have them completed, More

by jeffumhoefer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Larsen
September 27, 2021

I didn't like the way they charged me for the service they provided me.. More

by maw53216
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amanda Madala, Chris Hanson
Sep 29, 2021 -

Boucher Nissan of Waukesha responded

Thank you for taking the time to leave us a review. We are sorry to hear that we did not meet your expectations during your last visit. Please do not hesitate to reach out to our Service Manager, Eric Walker, at 262-542-5500.

September 27, 2021

Oil change/tire rotation. Tires were not rotated and only upper 20s psi, so no air was put in even though sheet said it was at 35. Windshield wiper rubber came off. Sheet said they were fine. More

by smautz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
don't remember who I worked with, Chris Hanson
Sep 29, 2021 -

Boucher Nissan of Waukesha responded

Thank you for taking the time to leave us a review. We would like to apologize for your negative experience at our dealership. We’d like to learn more about your specific situation and make things right. If you would not mind giving us a call at 262-542-5500 at your earliest convenience. We look forward to speaking with you and working towards earning back your business.

September 24, 2021

Awesome customer service. Everyone was very helpful, Very accommodating and competent service. Will highly recommend to others.. More

by gesheedy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Madala, Micahel Gregovich, Chris Hanson
September 21, 2021

Amanda was great. Kept me informed of all recommended services and repairs. Service was quick and thorough. More

by gzinn23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Madala
Sep 21, 2021 -

Boucher Nissan of Waukesha responded

Thank you for the 5 star review! We are please to here that Amanda provided you with excellent service and kept you informed during the process. We appreciate your business!

September 21, 2021

Everyone involved was very courteous and thank you to the person that serviced my vehicle. More

by Ks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micahel Gregovich
September 16, 2021

My Service appointment went fast . Everyone at Nissan My Service appointment went fast . Everyone at Nissan was Friendly ! Once Covid is over , They will serve Donuts again . More

by wrgmilw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Madala, Micahel Gregovich, Chris Hanson
September 16, 2021

The service was quick and the waiting area was very pleasant. Getting a appointment was easy to get in and micahel was very pleasant on the phone. He answered all my questions. More

by ELVIS1835
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micahel Gregovich
September 12, 2021

The service on Aug. 23, was good. I was surprised that an employee paid my bill because some one else had done a favor for her and she was paying it forward. I found out her name. As she was out at the t More

by Ted Dahl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Schrader
Sep 13, 2021 -

Boucher Nissan of Waukesha responded

Thank you for the great review Mr. Dahl! It was my pleasure to have "paid it forward" to you that day! We appreciate you being a loyal customer! Thank you for choosing Boucher for your vehicle and service needs. Have a great day! - Jennifer | Internet & Sales Concierge Manager

September 10, 2021

We made the appointment and were greeted on time, took just under an hour and included the car wash. Very happy with the service! We would highly recommend Boucher to our friends. More

by LSCHMIDT0424
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micahel Gregovich
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