Boucher Nissan of Waukesha - Service Center

Quality of work is excellent, staff is polite and professional, however the wait time is extreme. professional, however the wait time is extreme. More

I went to the dealership on a Monday evening for an oil change and adding air to my tires. I was there for over an hour. I noticed that my car was no longer in the shop and I waited for the tech to come to change and adding air to my tires. I was there for over an hour. I noticed that my car was no longer in the shop and I waited for the tech to come to let me know that my car was finished, but no. It was probably 10+ mins after my car was no longer in the garage that I went to the front desk to find out what was going on. And there was a gentleman talking to someone at the desk so I then went to the garage desk. Not sure if the service guy forgot about my car or what. I had talked with a different service guy from when I had first stopped in about where my car was. But, I should not have been there waiting as long as I did. This was the first time that I had to go to the desk(s) and ask where my car was, The service dept was not busy at all, so there was really no reason that it took that long. More

Great service, Fast and friendly. I didn't have an appt, but they got me in right away. I will definitely go back. but they got me in right away. I will definitely go back. More

Never disappointed. Always dependable and honest. The service department is very knowledgeable with my car service department is very knowledgeable with my car More

Always courteous, efficient and accommodating. Brought my car in without an appointment to have my seater heater button looked at. They looked at it right away. Had to get the part, had it the next day a my car in without an appointment to have my seater heater button looked at. They looked at it right away. Had to get the part, had it the next day and all fixed. More

Everything was explained and executed in a timely matter. I had them check out an issue I have been having and they were able to look into it and let me know that everything was fine. Very helpful! I had them check out an issue I have been having and they were able to look into it and let me know that everything was fine. Very helpful! More

They are fairly quick when performing routine oil changes. They are friendly and keep you informed of what your car may or may not need. changes. They are friendly and keep you informed of what your car may or may not need. More

Brought the truck in for a 60000 checkup. Easy scheduling, ready for the vehicle when I arrived and had all the work done in less time than quoted. Comfortable waiting area, pleasant employees scheduling, ready for the vehicle when I arrived and had all the work done in less time than quoted. Comfortable waiting area, pleasant employees and reasonable costs. I am pleased with the experience. More

Staff are always welcoming and full of knowledge. Service was great I would give them a THUMBS UP! was great I would give them a THUMBS UP! More