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Boucher Nissan of Waukesha - Service Center

Waukesha, WI

4.5
866 Reviews

866 Reviews of Boucher Nissan of Waukesha - Service Center

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January 01, 2025

I would suggest a little better communication with the customer on the 21 point inspection page especially if items need attention. More

by mike.bohlmann.3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Boucher Nissan of Waukesha responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We are always more than happy to assist you if anything else comes up. Take care!

January 01, 2025

Great service. They take the time to explain the work that has been done, explain any upcoming services required in the near future, and always ask if I have any o More

by JITZIN20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan Kiley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Boucher Nissan of Waukesha responded

Jitzin20, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 23, 2024

Good, prompt service. Friendly staff and everyone was one the same page so thins ran smoothly. More

by CORKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Zimmerman
Dec 23, 2024 -

Boucher Nissan of Waukesha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Matt Luchini Service Manager 262-542-5500

December 19, 2024

Always great sland friendly service! I was very satisfied with the work and professional support. More

by LISA.JORDAN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Zimmerman
Dec 21, 2024 -

Boucher Nissan of Waukesha responded

Thank you so much for your kind words, Lisa, and for taking the time to leave us this wonderful feedback! Matt Luchini Service Manager 262-542-5500

Dec 22, 2024 -

Boucher Nissan of Waukesha responded

Hi Lisa.jordan0, thank you for taking the time to leave a review for us at Boucher Nissan/waukesha. We're happy we could meet your expectations!

December 14, 2024

Michael is very professional, kind and attentive to many questions from me! Michael has always been welcoming and is a great person who is your knowledgeable Service Consultant, and we’re happy to have him More

by Dckocs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arteaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Garrett
Dec 15, 2024 -

Boucher Nissan of Waukesha responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 06, 2024

The timely service and frequent communication provided by the service department was exceptional and greatly appreciated. More

by CRAIG.OLINGER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan Kiley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2024 -

Boucher Nissan of Waukesha responded

Hi Craig.olinger0, thank you for taking the time to leave a review for us at Boucher Nissan/waukesha. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 29, 2024

Our car was returned with a long and deep scratch on the back hatch. Not a word was said to us. More

by Slmorman28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Dec 01, 2024 -

Boucher Nissan of Waukesha responded

Slmorman28, we regret to hear that you had this experience with us. Please reach out to us at (262) 542-5500 so we may assist you in moving forward towards a resolution.

November 13, 2024

Johnathan was nice and explained everything in detail. Offered a cash wash and the SUV looks nice. Everything was done in time. More

by thomasbabu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan Kiley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Boucher Nissan of Waukesha responded

Thomas, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Johnathan and our team, and we look forward to working with you again. Matt Luchini Service Manager 262-542-5500

Nov 21, 2024 -

Boucher Nissan of Waukesha responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We are always more than happy to assist you if anything else comes up. Take care!

November 03, 2024

They exceeded expectations. Even took us when I had the wrong date for the appointment. More

by Poe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Zimmerman
Nov 04, 2024 -

Boucher Nissan of Waukesha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Boucher Nissan of Waukesha! Matt Luchini Service Manager 262-542-5500

November 01, 2024

I was not greeted when I can in to drop my car off, but once I went to a service person they were very nice. I was told about an hour and went to the waiting area. I was able to use my laptop and do my wor More

by Maureen.Bruss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Miller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arteaga
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Boucher Nissan of Waukesha responded

Maureen, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Matt Luchini Service Manager 262-542-5500

Nov 21, 2024 -

Boucher Nissan of Waukesha responded

Maureen.bruss, we are so pleased you enjoyed your visit to Boucher Nissan/waukesha! We hope to see you soon!

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