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Boucher Nissan of Waukesha - Service Center

Waukesha, WI

4.4
830 Reviews
Call Service Center (262) 254-3975

830 Reviews of Boucher Nissan of Waukesha - Service Center

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October 24, 2022

Thanks so much for your technical support. The person that helped me was so KIND. More

by DANESGRAM07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Timm
Report | Print
Oct 24, 2022 -

Boucher Nissan of Waukesha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

October 21, 2022

All staff in the wonderful service department were so very helpful and polite to me when I brought our vehicle in for service.Advisor Devin in particular. More

by TZIMMERMAN17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Timm
Report | Print
Oct 23, 2022 -

Boucher Nissan of Waukesha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

October 19, 2022

They were pleasant, efficient and did a good job. I will be back very soon. More

by Greenbaypackerbacker
Recommend Dealer
Yes
Employees Worked With
Devin Timm
Report | Print
Oct 20, 2022 -

Boucher Nissan of Waukesha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 17, 2022

Service was quick and efficient! Was in and out in 30 minutes. Communication was thorough. More

by CPATZ322
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Larsen
Report | Print
Oct 18, 2022 -

Boucher Nissan of Waukesha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Boucher Nissan of Waukesha.

October 14, 2022

Thank you for your patience as we had to bring our Rogue back many times to get looked at for a "grinding noise." Fingers crossed, it's finally gone and we hope it stays that way! :) We appreciate you liste More

by Jeremy S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Madala, Devin Timm
Report | Print
Oct 15, 2022 -

Boucher Nissan of Waukesha responded

Thank you for the kind words for our service department, Jeremy! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 14, 2022

The service employee who checked me in and took my car was great. I am not sure if you still do car washes but mine was not washed. More

by TIMSCHMIDTY777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Timm
Report | Print
Oct 15, 2022 -

Boucher Nissan of Waukesha responded

Thank you for your feedback, Tim. We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If you'd like to discuss your visit in more detail, please feel free to give us a call. We'd love to get to the bottom of this and turn things around for you. John O'Brien, Service Manager 262-542-5500

October 14, 2022

I earned and received a free oil change, I didnt know that was even possible. More

by JAMESSHAW414
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Madala, Devin Timm
Report | Print
Oct 15, 2022 -

Boucher Nissan of Waukesha responded

Thank you for your business and this review, James. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 14, 2022

Knowledgeable friendly staff. Work done on time. Comfortable waiting area with lots of snack choices. More

by SRAWLINS53
Recommend Dealer
Yes
Employees Worked With
Amanda Madala
Report | Print
Oct 15, 2022 -

Boucher Nissan of Waukesha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Boucher Nissan of Waukesha!

October 12, 2022

Organized, efficient and very friendly staff. Snacks are a big pleasure and car was ready when promised More

by MFINLEY4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Timm
Report | Print
Oct 12, 2022 -

Boucher Nissan of Waukesha responded

Thanks for sharing your thoughts about your experience with Boucher Nissan of Waukesha. We appreciate your business and hope to see you again soon!

October 12, 2022

I never got a phone call about my car I had to call them. I had to call to request a time I was able to pick it up. But I was given my keys and told to go find my car in the parking lot. Then had to throw aw More

by KHABANEK
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Devin Timm
Report | Print
Oct 12, 2022 -

Boucher Nissan of Waukesha responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please give us a call at your convenience. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. John O'Brien, Service Manager 262-542-5500

Oct 13, 2022 -

KHABANEK responded

John. Your employees were really nice. I do want to say that and Devin was really responsive to my questions but I felt I had to drive it. I think all people should have their car brought to them and everything removed from inside that was used to keep the car clean. I hope the feedback helps.

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