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Boucher Nissan of Waukesha - Service Center

Waukesha, WI

4.4
848 Reviews
Call Service Center (262) 254-3975

848 Reviews of Boucher Nissan of Waukesha - Service Center

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February 19, 2023

Boucher was trustworthy and stood by all their commitments. Believe it or not, I actually enjoyed buying a car! More

by J_OMICK
Recommend Dealer
Yes
Employees Worked With
Drew Harrig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Archimede
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Madala, John O'Brien, Cole Bailey
Report | Print
Feb 19, 2023 -

Boucher Nissan of Waukesha responded

Thank you for choosing Boucher Nissan of Waukesha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 15, 2023

when i pulled in someone is at my door welcoming me right away , the are very friendly and always have a smile on there face. the work on the car is always fast . More

by RADYNIEC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Madala
Report | Print
Feb 16, 2023 -

Boucher Nissan of Waukesha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

February 10, 2023

fast and easy, just how I like it. They always do a great job and I will continue to have my car serviced there More

by SAMCAP056
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Madala
Report | Print
Feb 10, 2023 -

Boucher Nissan of Waukesha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 09, 2023

My vehicle was repaired on time. The work was excellent. The service advisor was friendly and knowledgeable. The vehicle was nicely cleaned when I picked it up. More

by Aljm59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Timm
Report | Print
Feb 10, 2023 -

Boucher Nissan of Waukesha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

February 06, 2023

Service was done well and on time. it was well explained and done faster than I expected. More

by OFFTHESNIDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lenny DiBrito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cole Bailey
Report | Print
Feb 06, 2023 -

Boucher Nissan of Waukesha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Boucher Nissan of Waukesha, we look forward to having you as one of our valued customers for many more years to come!

January 31, 2023

Had an engine light that was diagnosed as a evap cannister failure. This dealership quoted me a $1650.00 dollar repair. When I called another Nissan dealership in town the repair was 931.00 dollars. More

by rtrbsn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Devin Timm
Report | Print
January 31, 2023

By the time I got home light was back on. Do not know when I can get back in at this time. More

by CEDAYE580
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Amanda Madala
Report | Print
Feb 04, 2023 -

Boucher Nissan of Waukesha responded

Providing a positive experience is our top priority, so we're disappointed your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please reach out directly. We're sorry your visit didn't go as planned and would love the opportunity to connect with you and address your concerns once we've been able to get the whole story. John O'Brien, Service Manager 262-542-5500

January 27, 2023

Sold me a truck and when I went to get service at their dealership 1 week later was told I needed new tires. Apparently what goes for safe tires at one of their dealership doesn't qualify as safe at anothe More

by TEACHERKEP
Recommend Dealer
No
Employees Worked With
Drew Harrig
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Archimede
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 01, 2023 -

Boucher Nissan of Waukesha responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please contact Drew Harrig, Sales Manager @ 262-542-5500. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

January 27, 2023

I really enjoyed my experience at the dealership Lenny my sales guy was great and friendly. More

by SHANNONSANDERS343
Recommend Dealer
Yes
Employees Worked With
Lenny DiBrito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel, Cole Bailey
Report | Print
Jan 29, 2023 -

Boucher Nissan of Waukesha responded

Thank you for taking the time to share your thoughts on working with Lenny and our team. We're glad to hear we delivered such a great experience!

January 20, 2023

Pushed an expensive repair that was not needed, rather than evaluating other possible causes of the issue. This is the second time this has happened to me at this dealership More

by Reviewer200923
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amanda Madala
Report | Print
Jan 23, 2023 -

Boucher Nissan of Waukesha responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. John O'Brien, Service Manager 262-542-5500

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