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Boucher Nissan of Waukesha - Service Center

Waukesha, WI

4.4
848 Reviews
Call Service Center (262) 254-3975

848 Reviews of Boucher Nissan of Waukesha - Service Center

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March 29, 2023

It was a fantastic experience working with Mike Garrett. The personal touch and attention to detail for what we needed was amazing. Loved the experience. More

by Honey Shankar
Recommend Dealer
Yes
Employees Worked With
Mike Garrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 29, 2023 -

Boucher Nissan of Waukesha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Mike here at Boucher Nissan of Waukesha to be a positive one. Please don't hesitate to reach out if you need anything else.

March 28, 2023

They didn’t give up on solving what was wrong with my car until it was fixed! Great customer service! More

by KATRINA.YANKALA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Madala, Devin Timm, Julia Hanson
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Mar 29, 2023 -

Boucher Nissan of Waukesha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Katrina, please let us know.

March 24, 2023

I happy with my services. The guy is very good & know what is doing. Great job More

by cotu1108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Timm
Report | Print
Mar 27, 2023 -

Boucher Nissan of Waukesha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

March 21, 2023

I appreciate that they kept me informed about everything that was going on with my vehicle and explained everything to me. Went there expecting an oil change however more worked needed to be done….it was ne More

by Sherrirevans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Timm
Report | Print
Mar 22, 2023 -

Boucher Nissan of Waukesha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Boucher Nissan of Waukesha, we look forward to having you as a valued customer for many years to come!

March 17, 2023

Not the dealer fault-but the near 2 hour wait with an elderly man (who was there waiting for his car as well) trying to convert people to his faith while they waited, and then crying off and on was uncom More

by CECKMANN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Timm, Kyle Larsen
Report | Print
Mar 19, 2023 -

Boucher Nissan of Waukesha responded

Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case.

March 13, 2023

The service department is an absolute mess. I have been in multiple times since I drove off the lot & I am extremely unsatisfied with my service. I wish I never got this car or came to this deal More

by COURTNEYMUELLER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Devin & Joel have helped me a lot since i’ve been coming in. Not sure if it’s their fault or the service people working on my car. I have had it.
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Mar 17, 2023 -

Boucher Nissan of Waukesha responded

Thank you for this feedback, Courtney. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind reaching out to us so we can learn more and address your concerns? While we're disappointed to hear that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. John O'Brien, Service Manager 262-542-5500

March 08, 2023

Very nice and clean. The service department is very friendlyand not pushy for other service to be done. . More

by SBRUMMER1966@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Kyle Larsen
Report | Print
Mar 08, 2023 -

Boucher Nissan of Waukesha responded

Thank you for your business and this review. We're happy to hear Kyle and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 03, 2023

I highly recommend going there, an awesome place to get a car, satisfaction guaranteed indeed!!!... More

by TAYLORTAYLOR8162
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Timm
Report | Print
Mar 04, 2023 -

Boucher Nissan of Waukesha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Boucher Nissan of Waukesha to be a positive one. Please don't hesitate to reach out if you need anything else.

February 21, 2023

They did a very good job. My Rogue drives like a brand new car now. More

by LASETTEGALLEGOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Timm
Report | Print
Feb 22, 2023 -

Boucher Nissan of Waukesha responded

Thank you, Lasette! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Boucher Nissan of Waukesha.

February 19, 2023

People were honest about any or all of the Issues and repairs that pertained to my vehicle. More

by Danielahuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Madala, Devin Timm, Kyle Larsen
Report | Print
Feb 19, 2023 -

Boucher Nissan of Waukesha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, Daniel, and we're happy to hear that we met your expectations. Thank you again for choosing Boucher Nissan of Waukesha, we look forward to having you as one of our valued customers for many more years to come!

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