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Boucher Nissan of Waukesha - Service Center

Waukesha, WI

4.4
848 Reviews

848 Reviews of Boucher Nissan of Waukesha - Service Center

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June 07, 2023

Very nice place. I appreciate the cleanliness as well as the professionalism of the establishment. More

by JOSHUATRNR012
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Archimede
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Selena Miller, Devin Timm
Jun 07, 2023 -

Boucher Nissan of Waukesha responded

Thank you so much for the great rating, Joshua. We truly appreciate your business.

June 07, 2023

Cuteous and efficient. Comfortable, and clean waiting area with great coffee. Devin was very informative and polite More

by MARGARET.GREEN423
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Timm
Jun 07, 2023 -

Boucher Nissan of Waukesha responded

Thank you for taking the time to share your thoughts on working with our team. We appreciate the five-star review. We're glad to hear that Devin delivered such a great experience. We look forward to serving you for years to come, Margaret.

June 07, 2023

At the time we arrived they give me a great services! The give me some updates trough phone text with videos. After they finish the took my car for car wash Incredible clean i give you this 5⭐️ you ow More

by Mr.Ortega
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Jun 08, 2023 -

Boucher Nissan of Waukesha responded

Thanks for sharing your thoughts about your experience with Boucher Nissan of Waukesha. We appreciate your business and hope to see you again soon!

June 02, 2023

I bought my 2014 Murano at Boucher Nissan 9 years ago and have had it serviced there ever since. Always a great service experience! More

by ALYJEN94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Timm
Jun 02, 2023 -

Boucher Nissan of Waukesha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 01, 2023

Bought a Range Rover in January and has had consistent problems with parking sensor. They have had my truck in and out of the shop for repairs multiple times and now as of June it is still not operable. W More

by DANIELE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Drew Harrig
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2023 -

Boucher Nissan of Waukesha responded

We're sorry to hear about your experience, Daniele, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you, or reach out to us directly at the number below. Christopher Niemiec, Service Manager 262-542-5500

May 25, 2023

I have always had very good experience dealing with Boucher Nissan of Waukesha! Highly recommend!! More

by GRUNDMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Harrig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Madala, Devin Timm
May 25, 2023 -

Boucher Nissan of Waukesha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Boucher Nissan of Waukesha!

May 24, 2023

Not good customer service, very disappointed and frustrated with everything. Not recommended this car dealership. More

by PMAGADAN57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amanda Madala, Selena Miller, Devin Timm, Kyle Larsen
May 27, 2023 -

Boucher Nissan of Waukesha responded

We're sorry to hear you didn't have the best experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Christopher Niemiec, Service Manager 262-542-5500

May 23, 2023

All the people at Boucher Nissan were very helpful. Service department seems very efficient and I liked the Video the Service Technician took. More

by MARLEY77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Madala
May 24, 2023 -

Boucher Nissan of Waukesha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Boucher Nissan of Waukesha.

May 19, 2023

I bought a Nissan Frontier with this dealership. I was very happy with my truck until it started to have problems with starting. The push button start would start all the electronics but the truck More

by Sam F.
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Devin Timm
May 22, 2023 -

Boucher Nissan of Waukesha responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. John O'Brien, Service Manager 262-542-5500

May 18, 2023

The Service Team was quick to finish my vehicle and it's running great and wasn't expensive to have fixed! More

by ERICA.COOK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Timm
May 19, 2023 -

Boucher Nissan of Waukesha responded

Thank you, Erica, for sharing your thoughts about your experience with Boucher Nissan of Waukesha. We appreciate your business and hope to see you again soon!

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