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Boucher Nissan of Waukesha - Service Center

Waukesha, WI

4.4
847 Reviews
Call Service Center (262) 254-3975

847 Reviews of Boucher Nissan of Waukesha - Service Center

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October 21, 2023

Time management is not a strong suit of this location. Feel as though they overbook in case someone doesn’t show. I was there for a key fob recall it took 1.5 hours! That’s at least a 20 min to a half More

by BlackCarQuest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle Larsen
Report | Print
Oct 26, 2023 -

Boucher Nissan of Waukesha responded

Hi there, we regret to hear that you had this experience with us. We strive to make sure you have a 5-star experience. Please reach out to our Service Manager, Chris Niemiec, at 262-542-5500 so that we can make this right.

October 17, 2023

Went in for transmission got my vechivkr back with exhaust and power steering issues and the service manager Chris was rude as xxxx. That made me never want to purchase a Nissan vehicle again. More

by Shanikabailey44327@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris, Dan, Selena Miller, Kyle Larsen
Report | Print
Oct 26, 2023 -

Boucher Nissan of Waukesha responded

Hi there, we can assure you that we do not find this type of behaviour acceptable, and we would like to address the situation you have described. We strive to make sure you have a 5-star experience. Please reach out to our General Manager, Mike Hanson, at 262-542-5500 so that we can make this right.

October 17, 2023

It was good. I just wish you guys did internal cleaning. I can’t do it myself. More

by Big bop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Selena Miller, Kyle Larsen
Report | Print
Oct 26, 2023 -

Boucher Nissan of Waukesha responded

Hi there, we appreciate your positive review about your recent experience with us! If you have any further questions, please don't hesitate to reach out!

October 14, 2023

I always leave Nissan satisfied and happy with the work they do to my car. More

by JAMIE_ANFINSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Selena Miller, Kyle Larsen
Report | Print
Oct 28, 2023 -

Boucher Nissan of Waukesha responded

It is our goal for all our staff to provide a positive customer experience and we’re glad you are satisfied. Thank you for the great rating and please come back to see us again.

October 13, 2023

They were wonderful in helping me find my car. I had a strict budget and wanted it under a certain mileage and they delivered! More

by PKINNARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Sanchez
Report | Print
Oct 28, 2023 -

Boucher Nissan of Waukesha responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We can't wait to see you again, have a great day.

October 11, 2023

They gave me a vehicle report showing my vehicle had been examined during a servicing, including listing the battery in passing condition and then the battery died the next day. It would have been nice to kn More

by krispy13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Report | Print
Oct 28, 2023 -

Boucher Nissan of Waukesha responded

Hi there, we are glad that you had such a great experience with our team. It's a pleasure to be of service to you! Feel free to reach out to us if you need anything. Have a wonderful day.

October 08, 2023

We love the sales department. Drew there is a fantastic guy and very helpful. However, the service department sucks. They need to get better people in there. More

by Paula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Drew Harrig
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2023 -

Boucher Nissan of Waukesha responded

Hi Paula, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 05, 2023

They were friendly, fast and efficient. They listened to all my concerns and kept me updated all the process. More

by ottzoo6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Selena Miller, Kyle Larsen
Report | Print
Oct 28, 2023 -

Boucher Nissan of Waukesha responded

We're glad everything was completed quickly and to your satisfaction! We hope to be of service to you again in the future.

September 28, 2023

Quick service, great shuttle service. But I should have been told there was a diagnostic fee. More

by MSJULI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Selena Miller, Kyle Larsen
Report | Print
September 27, 2023

I am totally satisfied with the maintenance work performed by the service department and I highly recommend Boucher Nissan in Waukesha for all of your vehicle service needs. More

by msbeas3417
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike, Miller
Report | Print
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