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Boucher Nissan of Waukesha - Service Center

Waukesha, WI

4.4
835 Reviews
Call Service Center (262) 254-3975

835 Reviews of Boucher Nissan of Waukesha - Service Center

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November 15, 2023

Convenient location. Friendly service people. Surprise video showing work done on my car. Thank you. More

by j.m.clarklein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Larsen
Report | Print
Nov 22, 2023 -

Boucher Nissan of Waukesha responded

It is our goal for all our staff to provide a positive customer experience and we’re glad you are satisfied. Thank you for the great rating and please come back to see us again.

November 12, 2023

Clean efficient and friendly I was very satisfied with my service experience at Boucher. Things went very well. the facility was very clean. Everything went very smoothly and faster than expected. More

by HENSIAKINSPECT
Recommend Dealer
Yes
Employees Worked With
Steve L
Report | Print
Nov 22, 2023 -

Boucher Nissan of Waukesha responded

We're glad everything was completed quickly and to your satisfaction! We hope to be of service to you again in the future.

November 11, 2023

Great service and people. Every person was courteous and professional and the work is top notch. They take great care of us. More

by Emcoops
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Larsen
Report | Print
Nov 22, 2023 -

Boucher Nissan of Waukesha responded

Hi there, thanks for sharing! We pride ourselves on quality and professionalism, so we're happy to hear you enjoyed your recent visit! We can't wait to see you again, have a great day.

November 08, 2023

Boucher Nissan went above and beyond expectations like to personally thank Janet for help very unexpected thank you More

by AIRLECH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janet,Kevin
Report | Print
Nov 08, 2023 -

Boucher Nissan of Waukesha responded

Hi there, we're pleased to know we have been able to exceed your expectations and really help you out! Feel free to reach out to us if you need anything. Have a wonderful day.

November 08, 2023

Nick was very helpful and informative. They did the service in a very reasonable amount of time. More

by JHOLCOMB21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick 5 stars
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Nov 09, 2023 -

Boucher Nissan of Waukesha responded

Hi there, we are glad that Nick was able to provide you with such a great experience! We do hope we can be of assistance in the future. Take care!

November 07, 2023

Everyone at Boucher Nissan was friendly and easy to work with. Nothing pushy or high pressure. More

by Gaugesgunnar
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Archimede
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2023 -

Boucher Nissan of Waukesha responded

Hi there, we want all our clients to have a comfortable and stress-free experience with us! Please let us know if we can ever help you in the future.

November 03, 2023

Very friendly and did a thorough job in going over everything to make sure the vehicle is running properly The waiting room is also very clean and accommodating. More

by mwellskopf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Selena Miller, Kyle Larsen
Report | Print
Nov 06, 2023 -

Boucher Nissan of Waukesha responded

Hi there, thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.

October 25, 2023

Just an oil change and power steering fluid change. Everything according to plan, including a nice car wash. More

by Jd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Zimmerman
Report | Print
Oct 26, 2023 -

Boucher Nissan of Waukesha responded

Hi there, your wonderful feedback and rating mean a lot to us. We do hope we can be of assistance in the future. Take care!

October 21, 2023

Time management is not a strong suit of this location. Feel as though they overbook in case someone doesn’t show. I was there for a key fob recall it took 1.5 hours! That’s at least a 20 min to a half More

by BlackCarQuest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle Larsen
Report | Print
Oct 26, 2023 -

Boucher Nissan of Waukesha responded

Hi there, we regret to hear that you had this experience with us. We strive to make sure you have a 5-star experience. Please reach out to our Service Manager, Chris Niemiec, at 262-542-5500 so that we can make this right.

October 17, 2023

Went in for transmission got my vechivkr back with exhaust and power steering issues and the service manager Chris was rude as xxxx. That made me never want to purchase a Nissan vehicle again. More

by Shanikabailey44327@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris, Dan, Selena Miller, Kyle Larsen
Report | Print
Oct 26, 2023 -

Boucher Nissan of Waukesha responded

Hi there, we can assure you that we do not find this type of behaviour acceptable, and we would like to address the situation you have described. We strive to make sure you have a 5-star experience. Please reach out to our General Manager, Mike Hanson, at 262-542-5500 so that we can make this right.

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