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Boucher Nissan of Waukesha - Service Center

Waukesha, WI

4.4
830 Reviews

830 Reviews of Boucher Nissan of Waukesha - Service Center

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November 07, 2023

Everyone at Boucher Nissan was friendly and easy to work with. Nothing pushy or high pressure. More

by Gaugesgunnar
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Archimede
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2023 -

Boucher Nissan of Waukesha responded

Hi there, we want all our clients to have a comfortable and stress-free experience with us! Please let us know if we can ever help you in the future.

November 03, 2023

Very friendly and did a thorough job in going over everything to make sure the vehicle is running properly The waiting room is also very clean and accommodating. More

by mwellskopf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Selena Miller, Kyle Larsen
Nov 06, 2023 -

Boucher Nissan of Waukesha responded

Hi there, thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.

October 25, 2023

Just an oil change and power steering fluid change. Everything according to plan, including a nice car wash. More

by Jd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Zimmerman
Oct 26, 2023 -

Boucher Nissan of Waukesha responded

Hi there, your wonderful feedback and rating mean a lot to us. We do hope we can be of assistance in the future. Take care!

October 21, 2023

Time management is not a strong suit of this location. Feel as though they overbook in case someone doesn’t show. I was there for a key fob recall it took 1.5 hours! That’s at least a 20 min to a half More

by BlackCarQuest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle Larsen
Oct 26, 2023 -

Boucher Nissan of Waukesha responded

Hi there, we regret to hear that you had this experience with us. We strive to make sure you have a 5-star experience. Please reach out to our Service Manager, Chris Niemiec, at 262-542-5500 so that we can make this right.

October 17, 2023

Went in for transmission got my vechivkr back with exhaust and power steering issues and the service manager Chris was rude as xxxx. That made me never want to purchase a Nissan vehicle again. More

by Shanikabailey44327@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris, Dan, Selena Miller, Kyle Larsen
Oct 26, 2023 -

Boucher Nissan of Waukesha responded

Hi there, we can assure you that we do not find this type of behaviour acceptable, and we would like to address the situation you have described. We strive to make sure you have a 5-star experience. Please reach out to our General Manager, Mike Hanson, at 262-542-5500 so that we can make this right.

October 17, 2023

It was good. I just wish you guys did internal cleaning. I can’t do it myself. More

by Big bop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Selena Miller, Kyle Larsen
Oct 26, 2023 -

Boucher Nissan of Waukesha responded

Hi there, we appreciate your positive review about your recent experience with us! If you have any further questions, please don't hesitate to reach out!

October 14, 2023

I always leave Nissan satisfied and happy with the work they do to my car. More

by JAMIE_ANFINSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Selena Miller, Kyle Larsen
Oct 28, 2023 -

Boucher Nissan of Waukesha responded

It is our goal for all our staff to provide a positive customer experience and we’re glad you are satisfied. Thank you for the great rating and please come back to see us again.

October 13, 2023

They were wonderful in helping me find my car. I had a strict budget and wanted it under a certain mileage and they delivered! More

by PKINNARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Sanchez
Oct 28, 2023 -

Boucher Nissan of Waukesha responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We can't wait to see you again, have a great day.

October 11, 2023

They gave me a vehicle report showing my vehicle had been examined during a servicing, including listing the battery in passing condition and then the battery died the next day. It would have been nice to kn More

by krispy13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Oct 28, 2023 -

Boucher Nissan of Waukesha responded

Hi there, we are glad that you had such a great experience with our team. It's a pleasure to be of service to you! Feel free to reach out to us if you need anything. Have a wonderful day.

October 08, 2023

We love the sales department. Drew there is a fantastic guy and very helpful. However, the service department sucks. They need to get better people in there. More

by Paula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Drew Harrig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2023 -

Boucher Nissan of Waukesha responded

Hi Paula, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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