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Boucher Nissan of Waukesha - Service Center

Waukesha, WI

4.4
830 Reviews
Call Service Center (262) 254-3975

830 Reviews of Boucher Nissan of Waukesha - Service Center

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January 17, 2024

There are plenty of options when it comes to having my Sentra serviced, but it comes down to knowing it will be done right. From the moment I drive in until the service is complete I'm kept informed with More

by frank.callies
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Ehnert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Larsen
Report | Print
Jan 20, 2024 -

Boucher Nissan of Waukesha responded

Hi Frank, we always want to hear back from our clients and we're glad you had such a positive experience with us! We can't wait to see you again, have a great day.

January 17, 2024

I showed up for express service, and I was told it would be a two-hour wait. Instead of waiting the two hours, I made an appointment for an oil change. It took an hour and twenty minutes at the time of the More

by CJ
Recommend Dealer
No
Employees Worked With
Melvin Ehnert
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Larsen
Report | Print
Jan 20, 2024 -

Boucher Nissan of Waukesha responded

Hi there, we regret to hear that you had this experience with us. We strive to make sure you have a 5-star experience. Please reach out to our service manager, Melvin Ehnert, at 262-542-5500 so that we can make this right.

January 17, 2024

Very courteous everything‘s clean they talk directly to you about your car and answer any of your questions More

by kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Ehnert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Larsen
Report | Print
Jan 20, 2024 -

Boucher Nissan of Waukesha responded

Hi Kim, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

January 17, 2024

The manager made it right correct what was wrong that I payed for and fix something else very thankful More

by GRIFFIN.vickie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Ehnert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2024 -

Boucher Nissan of Waukesha responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We can't wait to see you again, have a great day.

January 17, 2024

I had my 2023 Kicks in for an oil change and tire rotation. Everything was great! More

by LKLAAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Ehnert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Larsen
Report | Print
Jan 20, 2024 -

Boucher Nissan of Waukesha responded

Hi there, we appreciate your positive review about your recent experience with us! Please let us know if we can ever help you in the future.

January 17, 2024

Easy to work with and really listened to what I wanted done to my vehicle. More

by mckinm80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Ehnert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Larsen
Report | Print
Jan 20, 2024 -

Boucher Nissan of Waukesha responded

Hi, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

January 17, 2024

Bad customer service. Dented my car doors and won't fix them. Just a lot of blaming me More

by aprust76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Melvin Ehnert
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Larsen
Report | Print
Jan 20, 2024 -

Boucher Nissan of Waukesha responded

Hi there, we regret to hear that you are displeased with your recent experience with us. We strive to make sure you have a 5-star experience. Please reach out to our service manager, Melvin Ehnert, at 262-542-5500 so that we can make this right.

January 17, 2024

Alycia, did an amazing job detailing my car. I definitely will be going back and asking for her to work on my car. More

by oneofda56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alycia
Report | Print
Jan 20, 2024 -

Boucher Nissan of Waukesha responded

Hi there, we are glad that Alycia was able to provide you with such a great experience! We're looking forward to your next visit with us!

January 17, 2024

The Service team was very friendly and helpful explaining what actions were taken (i.e. oil and filter change), also explained what parts needed attention (battery, tire wear, wheel alignment, etc. To my su More

by Rogue Runner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Harrig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melvin Ehnert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Luetke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Larsen, Brad Erie
Report | Print
Jan 20, 2024 -

Boucher Nissan of Waukesha responded

Hi Rogue, we are glad that you had such a great experience with our team. It's a pleasure to be of service to you! We do hope we can be of assistance in the future. Take care!

December 18, 2023

The best experience in customer relations! Very friendly family-like atmosphere which made us feel at home asking any questions. Never felt rushed. Lenny was super-great! Extremely satisfi More

by GILEMAN
Recommend Dealer
Yes
Employees Worked With
Lenny DiBrito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Garrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Harrig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Orlando Cabrera
Report | Print
Dec 19, 2023 -

Boucher Nissan of Waukesha responded

Hi Gileman, your satisfaction is our top priority. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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