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Boucher Nissan of Waukesha - Service Center

Waukesha, WI

4.4
835 Reviews

835 Reviews of Boucher Nissan of Waukesha - Service Center

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January 18, 2024

Fast and reliable service provider. Appear trustworthy. They take the time to communicate to you along the way. More

by csedlacek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Ehnert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Larsen
Jan 20, 2024 -

Boucher Nissan of Waukesha responded

Hi there, it is great to hear everything was done quickly and to your satisfaction! Please don't hesitate to reach out to us if there's anything more we can do!

January 18, 2024

Service manager did not return calls as stated. Did not disclose charges prior to taking vichele in. Issue has been on going for 3 years with no resolution. More

by Chilgen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Melvin Ehnert
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Miller was helpful.
Jan 20, 2024 -

Boucher Nissan of Waukesha responded

Hi there, we regret to hear that you had this experience with us. We strive to make sure you have a 5-star experience. Please reach out to our service manager, Melvin Ehnert, at 262-522-1000 so that we can make this right.

January 17, 2024

Very friendly and accommodating to the customer. Gave me updates while I waited for my vehicle to be serviced More

by RMHHUEBNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Ehnert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Larsen
Jan 20, 2024 -

Boucher Nissan of Waukesha responded

Hi there, it is our goal for all our staff to provide a positive customer experience and we’re glad you are satisfied. Please let us know if we can ever help you in the future.

January 17, 2024

Dealership dealt with everything as timely as they could but kind of feel like they were throwing parts at it. And seeing if that would fix it and then throw some more parts at it when the first thing didn' More

by 65sanford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Ehnert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Larsen
Jan 20, 2024 -

Boucher Nissan of Waukesha responded

Hi there, it is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please don't hesitate to reach out!

January 17, 2024

Very professional about the services that were provided. I was surprised by the video that was sent to me regarding the service on my car. More

by NANCYNOODLE01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Ehnert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Larsen
Jan 20, 2024 -

Boucher Nissan of Waukesha responded

Hi Nancy, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 17, 2024

There are plenty of options when it comes to having my Sentra serviced, but it comes down to knowing it will be done right. From the moment I drive in until the service is complete I'm kept informed with More

by frank.callies
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Ehnert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Larsen
Jan 20, 2024 -

Boucher Nissan of Waukesha responded

Hi Frank, we always want to hear back from our clients and we're glad you had such a positive experience with us! We can't wait to see you again, have a great day.

January 17, 2024

I showed up for express service, and I was told it would be a two-hour wait. Instead of waiting the two hours, I made an appointment for an oil change. It took an hour and twenty minutes at the time of the More

by CJ
Recommend Dealer
No
Employees Worked With
Melvin Ehnert
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Larsen
Jan 20, 2024 -

Boucher Nissan of Waukesha responded

Hi there, we regret to hear that you had this experience with us. We strive to make sure you have a 5-star experience. Please reach out to our service manager, Melvin Ehnert, at 262-542-5500 so that we can make this right.

January 17, 2024

Very courteous everything‘s clean they talk directly to you about your car and answer any of your questions More

by kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Ehnert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Larsen
Jan 20, 2024 -

Boucher Nissan of Waukesha responded

Hi Kim, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

January 17, 2024

The manager made it right correct what was wrong that I payed for and fix something else very thankful More

by GRIFFIN.vickie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Ehnert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2024 -

Boucher Nissan of Waukesha responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We can't wait to see you again, have a great day.

January 17, 2024

I had my 2023 Kicks in for an oil change and tire rotation. Everything was great! More

by LKLAAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Ehnert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Larsen
Jan 20, 2024 -

Boucher Nissan of Waukesha responded

Hi there, we appreciate your positive review about your recent experience with us! Please let us know if we can ever help you in the future.

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