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Boucher Nissan of Waukesha - Service Center

Waukesha, WI

4.4
830 Reviews

830 Reviews of Boucher Nissan of Waukesha - Service Center

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January 22, 2024

Nick the service rep really did a great job! He followed through with my service in a very professional manner. Thanks Nick! More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Kasun
Jan 23, 2024 -

Boucher Nissan of Waukesha responded

Hi Mike, we're so glad you enjoyed working with Nick! We will be sure to share your kind words with him! We do hope we can be of assistance in the future. Take care!

January 22, 2024

I was not satisfied with my last visit , Mel service manager called me to discuss and he wanted to see what he could do to make things right. This was a nice good faith effort that made me feel better a More

by ronsinkler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Ehnert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

Boucher Nissan of Waukesha responded

Hi, we really appreciate your positive review! If you have any further questions, please give us a call. We're always happy to help!

January 20, 2024

Great service thank you for all your help and call backs on this ….hopefully this time the battery will be good More

by Y
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Harrig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melvin Ehnert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Larsen
Jan 22, 2024 -

Boucher Nissan of Waukesha responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We're looking forward to your next visit with us!

January 18, 2024

Everyone at Boucher is friendly and helpful. I trust their service dept for all my work and know I will get dependable service at a fair price. More

by joannebarrett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Ehnert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Larsen
Jan 20, 2024 -

Boucher Nissan of Waukesha responded

Hi Joanne, thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out to us if there's anything more we can do!

January 18, 2024

Have purchased few cars n this dealer service my cars and always been happy with them More

by mtejada94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Larsen
Jan 20, 2024 -

Boucher Nissan of Waukesha responded

Hi there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

January 18, 2024

Fast and reliable service provider. Appear trustworthy. They take the time to communicate to you along the way. More

by csedlacek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Ehnert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Larsen
Jan 20, 2024 -

Boucher Nissan of Waukesha responded

Hi there, it is great to hear everything was done quickly and to your satisfaction! Please don't hesitate to reach out to us if there's anything more we can do!

January 18, 2024

Service manager did not return calls as stated. Did not disclose charges prior to taking vichele in. Issue has been on going for 3 years with no resolution. More

by Chilgen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Melvin Ehnert
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Miller was helpful.
Jan 20, 2024 -

Boucher Nissan of Waukesha responded

Hi there, we regret to hear that you had this experience with us. We strive to make sure you have a 5-star experience. Please reach out to our service manager, Melvin Ehnert, at 262-522-1000 so that we can make this right.

January 17, 2024

Very friendly and accommodating to the customer. Gave me updates while I waited for my vehicle to be serviced More

by RMHHUEBNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Ehnert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Larsen
Jan 20, 2024 -

Boucher Nissan of Waukesha responded

Hi there, it is our goal for all our staff to provide a positive customer experience and we’re glad you are satisfied. Please let us know if we can ever help you in the future.

January 17, 2024

Dealership dealt with everything as timely as they could but kind of feel like they were throwing parts at it. And seeing if that would fix it and then throw some more parts at it when the first thing didn' More

by 65sanford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Ehnert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Larsen
Jan 20, 2024 -

Boucher Nissan of Waukesha responded

Hi there, it is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please don't hesitate to reach out!

January 17, 2024

Very professional about the services that were provided. I was surprised by the video that was sent to me regarding the service on my car. More

by NANCYNOODLE01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Ehnert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Larsen
Jan 20, 2024 -

Boucher Nissan of Waukesha responded

Hi Nancy, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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