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Boucher Nissan of Waukesha - Service Center

Waukesha, WI

4.4
861 Reviews

861 Reviews of Boucher Nissan of Waukesha - Service Center

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March 30, 2025

Helpful. Patient when explaining what’s wrong your car and keep you informed throughout the entire practice. Prompt as well. I was happy with the price of More

by rfsanchez82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan Kiley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The lady that answers the phone for service. She’s extremely helpful and patient
Mar 30, 2025 -

Boucher Nissan of Waukesha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Matt Luchini Service Manager 262-542-5500

March 25, 2025

Very pleasant service writer. Service was not only prompt but actually finished the work on my car quicker than expected. More

by dleman1313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arteaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Boucher Nissan of Waukesha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Boucher Nissan of Waukesha, we look forward to having you as a valued customer for many years to come! Matt Luchini Service Manager 262-542-5500

March 22, 2025

Michael Miller was a true blessing during a very stressful time. Not only was he incredibly thorough in his explanations and updates concerning our vehicle, but he went above and beyond advocating f More

by jjscott1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Boucher Nissan of Waukesha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Michael met your expectations. Thank you for choosing Boucher Nissan of Waukesha, we look forward to having you as a valued customer for many years to come! Matt Luchini Service Manager 262-542-5500

March 21, 2025

Michael Murphy was very helpful , gave me some great input about my problem with my windshield being wrong part for my truck and how I should address it with the dealer I purchased from . They agreed to More

by kevinclose1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnathan Kiley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Boucher Nissan of Waukesha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Kevin, and look forward to your next visit. Matt Luchini Service Manager 262-542-5500

March 16, 2025

The service department at Boucher Nissan of Waukesha are professionals! They have provided me with top notch, honest and friendly service. More

by JBOGARDUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Garrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melvin Ehnert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benjamin Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Boucher Nissan of Waukesha responded

Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Boucher Nissan of Waukesha! Matt Luchini Service Manager 262-542-5500

March 14, 2025

Everyone was very pleasant and professional. They took the time to explain what was done. More

by NOT_DORIS_DAY812
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arteaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Zimmerman
Mar 17, 2025 -

Boucher Nissan of Waukesha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Boucher Nissan of Waukesha. Matt Luchini Service Manager 262-542-5500

March 07, 2025

It's a very professional shop took care of my transmission problem and would have given me a ride bit chose to come back the following week to have the gasket put back on More

by DEANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Boucher Nissan of Waukesha responded

Thanks for sharing your thoughts about your experience with Boucher Nissan of Waukesha. We appreciate your business and hope to see you again soon! Matt Luchini Service Manager 262-542-5500

March 05, 2025

This dealership has been terrific! Bought three vehicles there so far. Service is very good. More

by ANGELEYEZ0719
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Harrig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnathan Kiley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julien Omejc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Boucher Nissan of Waukesha responded

Thank you for choosing Boucher Nissan of Waukesha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Matt Luchini Service Manager 262-542-5500

February 26, 2025

Excellent. Took the time to listen and complete the problem in a timely manner and in budget More

by wermcw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Boucher Nissan of Waukesha responded

Thank you for choosing Boucher Nissan of Waukesha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Matt Luchini Service Manager 262-542-5500

February 23, 2025

Neither Nissan or Boucher are interested in fixing the problem with my Nissan Leaf. Took it in for service twice in January. They didn't bother taking it for a test drive because they were understaffed a More

by Paulo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Melvin Ehnert
2.0
This rating includes all reviews, with more weight given to recent reviews.
Johnathan Kiley
2.0
This rating includes all reviews, with more weight given to recent reviews.
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