Boucher Nissan of Waukesha - Service Center

Michael is very professional, kind and attentive to many questions from me! Michael has always been welcoming and is a great person who is your knowledgeable Service Consultant, and we’re happy to have him questions from me! Michael has always been welcoming and is a great person who is your knowledgeable Service Consultant, and we’re happy to have him helping and welcoming us. Thank you Michael! More

The timely service and frequent communication provided by the service department was exceptional and greatly appreciated. the service department was exceptional and greatly appreciated. More

Our car was returned with a long and deep scratch on the back hatch. Not a word was said to us. back hatch. Not a word was said to us. More

Johnathan was nice and explained everything in detail. Offered a cash wash and the SUV looks nice. Everything was done in time. Offered a cash wash and the SUV looks nice. Everything was done in time. More

They exceeded expectations. Even took us when I had the wrong date for the appointment. Even took us when I had the wrong date for the appointment. More

I was not greeted when I can in to drop my car off, but once I went to a service person they were very nice. I was told about an hour and went to the waiting area. I was able to use my laptop and do my wor once I went to a service person they were very nice. I was told about an hour and went to the waiting area. I was able to use my laptop and do my work. Someone stopped to ask if I needed anything. My service was done is just over 30 minutes which was great. They explained the service to me and I was on my way. It would be nice if the desk area was a bit cleaner and nicer. It looked very tough and the chairs we not so clean. Overall great experience More

Got it done right the first time. Jon the service advisor did a great job. Thanks Jon the service advisor did a great job. Thanks More

After having a complementary oil change done, the protective shield under my 2018 Murano came loose and was dragging on the ground. This caused the mounting tab on the shield to be worn out, where i protective shield under my 2018 Murano came loose and was dragging on the ground. This caused the mounting tab on the shield to be worn out, where it mounts to the undercarriage.. After expressing my concerns to Mel Ehnert, the service manager at Boucher Nissan he replaced the plastic shield fasteners. Mel special ordered a new shield and fasteners at NO CHARGE to me. Mel went above and beyond ,making sure I was 100% satisfied. Mel, thank you again for making my Murano like new again. More

Great folks, but unfortunately your repair pricing keeps me going to small shops for most repair items. me going to small shops for most repair items. More