Boucher Nissan of Waukesha - Service Center

Quick to respond-sensitive to the need for an appointment -went above and beyond service needs! Polite, friendly -went above and beyond service needs! Polite, friendly More

Communication is poor and service is questionable. Had my car for a week and returned it to me dirty and a tool laying on the matt in front seat. Concerned I need to get rid of my car cus I question i Had my car for a week and returned it to me dirty and a tool laying on the matt in front seat. Concerned I need to get rid of my car cus I question if I will have issues in the future that will cost me a lot on $ More

The service was friendly and fast. No high pressure upsells but good advice on needed service items for the future. No high pressure upsells but good advice on needed service items for the future. More

Professional! Great service! Amazing communication! Videos sent to show the progress of your vehicle! Affordable! Great location! Great service! Amazing communication! Videos sent to show the progress of your vehicle! Affordable! Great location! More

I was genuinely pleased with the fast and efficient service I received. I was also pleasantly surprised to find my vehicle freshly washed when I picked it up. service I received. I was also pleasantly surprised to find my vehicle freshly washed when I picked it up. More

Tylor was such a great service rep. Very knowledgeable and willing to do whatever it took to address my concerns. And you guys washed and shined my tires. Hats of to you guys. Top notch Very knowledgeable and willing to do whatever it took to address my concerns. And you guys washed and shined my tires. Hats of to you guys. Top notch! More

Always quick courteous and they explain what’s going on and they are never pushy and they are never pushy More

Our experience with the service dept. was very good. Mike explained what they did to find the problem and, fortunately, our car was in good shape. We got a shuttle to take us home. The d was very good. Mike explained what they did to find the problem and, fortunately, our car was in good shape. We got a shuttle to take us home. The driver was very pleasant. Mike did tell us that mechanic did a final check and found that rodents were getting into the engine! And gave us suggestions to keep them out since the damage they do could be very costly! So glad the mechanic took a final check! More

I had over $2,700 of work completed including replacing an 02 sensor. 10 days later my check engine light was back on for an 02 sensor. Boucher Nissan was completely indifferent. Eventually it got escal an 02 sensor. 10 days later my check engine light was back on for an 02 sensor. Boucher Nissan was completely indifferent. Eventually it got escalated to their GM, Drew Harrig. Drew set an appointment for me on 5/27. I showed up and their service department was closed. Wasted an hour of my life on Memorial Day for absolutely nothing. Very dishonest behavior and total lack of respect for customers time. I would avoid this Service Department and Drew at all costs if you value honesty, your time or money. More

Coolant was not topped, the top wasn't even opened because I could see dust on it. It it was opened Then there would have been some impressions left in the top. because I could see dust on it. It it was opened Then there would have been some impressions left in the top. More