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Boucher Nissan of Waukesha - Service Center

Waukesha, WI

4.5
879 Reviews
Call Service Center (262) 254-3975

879 Reviews of Boucher Nissan of Waukesha - Service Center

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June 05, 2025

Techs are great, front end and phone reminders not so much Reminders always messed up, get hung up on often when I call, as if the phone system is not working properly More

by Jeanette.tibbits
Recommend Dealer
Yes
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Jun 05, 2025 -

Boucher Nissan of Waukesha responded

Jeanette, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Boucher Nissan of Waukesha! Matt Luchini Service Manager 262-542-5500

May 27, 2025

Great service however took longer than expected to have my car back. They offer me a rental for an extra $40 since my car have to stay overnight. More

by REYBAEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2025 -

Boucher Nissan of Waukesha responded

Thank you for taking the time to share your thoughts on working with Michael and our team. We're glad to hear we delivered such a great experience! Matt Luchini Service Manager 262-542-5500

May 26, 2025

I had a wonderful experience here at your dealership. They were kind an very helpful. More

by brandancemclaurin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Ehnert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arteaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnathan Kiley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 26, 2025 -

Boucher Nissan of Waukesha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Boucher Nissan of Waukesha to be a positive one. Please don't hesitate to reach out if you need anything else. Matt Luchini Service Manager 262-542-5500

May 24, 2025

I got a flat tire and he was able to get me in right away. More

by Upnorthman63
Recommend Dealer
Yes
Employees Worked With
Jonathan Kiley
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May 24, 2025 -

Boucher Nissan of Waukesha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Boucher Nissan of Waukesha. Matt Luchini Service Manager 262-542-5500

May 10, 2025

Excellence by all involved that helped us through what we needed. Thank you very much. More

by VVITUCCI1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2025 -

Boucher Nissan of Waukesha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Matt Luchini Service Manager 262-542-5500

May 09, 2025

My oil change took 2 hours. My service advisor never came to tell me why the wait was so long. I had to go and ask someone. When my vehicle was finished he didn't tell me the te More

by LKSURGERY
Recommend Dealer
No
Employees Worked With
Michael Miller
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Miller
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May 14, 2025 -

Boucher Nissan of Waukesha responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Matt Luchini Service Manager 262-542-5500

May 08, 2025

I have received service at this dealership for nearly 10 years. They always provide good service and attention. They also do not pressure to get additional, unnecessary services. The service managers are More

by Bruce Ratzmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Ehnert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arteaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 08, 2025 -

Boucher Nissan of Waukesha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Boucher Nissan of Waukesha to be a positive one. Please don't hesitate to reach out if you need anything else. Matt Luchini Service Manager 262-542-5500

May 06, 2025

Good experience Just waited alittle longer than I was told i should have but everyone is always friendly More

by Bethevans71
Recommend Dealer
Yes
Employees Worked With
Michael Miller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Miller
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May 06, 2025 -

Boucher Nissan of Waukesha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered an overall positive experience! Matt Luchini Service Manager 262-542-5500

May 02, 2025

It was my first time buying a car but they were super nice and understanding. They fixed things that I had concerns with. I'd recommend everyone to go to them. More

by BINK.ASHLEY
Recommend Dealer
Yes
Employees Worked With
New guy. I was his first sale.
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May 02, 2025 -

Boucher Nissan of Waukesha responded

Thank you for choosing Boucher Nissan of Waukesha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Matt Luchini Service Manager 262-542-5500

April 30, 2025

They solved my problem , they are expert, I thank them very much! They gave me advice to come if I face problem. More

by Nadaadi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 01, 2025 -

Boucher Nissan of Waukesha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Boucher Nissan of Waukesha. We look forward to having you as one of our valued customers for many more years to come! Matt Luchini Service Manager 262-542-5500

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