Boucher Nissan of Waukesha
Waukesha, WI
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1,847 Reviews of Boucher Nissan of Waukesha
This visit not up to usual standards. Employee I worked with has been difficult twice in the past. I try mightily to avoid him. He always tries to oversell, does not listen, talks down t Employee I worked with has been difficult twice in the past. I try mightily to avoid him. He always tries to oversell, does not listen, talks down to women condescending, I honestly know a lot more than I’m sure he’s giving me credit for - like, that I do not need to replace my entire rear windshield wiper motor when replacing the blade would suffice. As I considered, somewhat confused about this, and dissatisfied with his explanation, I declined that replacement which was met with scowling disapproval. Once I declined, another employee supported my decision and then informed me that I would have had to sign a waiver releasing liability if he if he broke the glass. Something he failed to disclose. This time, I went in for a simple battery replacement and left with a $266.00 bill. No conversation, no options, he just did it. Had I known before the installation, I may have chosen to go elsewhere because I know I can get a less expensive battery at freaking Costco. I bought my car from you. All of the work has been done by you but I will NOT deal with him again and unless I can avoid him, I’ll be going elsewhere. More
I asked for new tires recommendation from Paul on Mon, and he handed me a sheet with four choices. I went to service and Jon lined me up for the next day at 9am, with the tires I wanted. 2 1/2 hours later and he handed me a sheet with four choices. I went to service and Jon lined me up for the next day at 9am, with the tires I wanted. 2 1/2 hours later all done and good to go! Great job, thank-you fellas.?? More
Amazing! Chris and Ben were big helps, and they went above and beyond to make the process easy and to make me and my family feel welcomed. Chris and Ben were big helps, and they went above and beyond to make the process easy and to make me and my family feel welcomed. More
What a great car-buying experience. We knew which models we were interested, took one for a test drive, and bought it the next day. As always, I wish there was less paperwork. However, We knew which models we were interested, took one for a test drive, and bought it the next day. As always, I wish there was less paperwork. However, the Boucher Nissan team helped the time pass quickly. I highly recommend this dealership! More
Great communication. Michael worked to help me figure out a sticky situation where another dealership that had damaged my vehicle. Michael worked to help me figure out a sticky situation where another dealership that had damaged my vehicle. More
I went in to the service dept for a Poss noise in the eng/trans. They also did a brake recall repair! They couldn't diagnose the noise but I was told I needed brake pads, rotors, tires, and an alignment! eng/trans. They also did a brake recall repair! They couldn't diagnose the noise but I was told I needed brake pads, rotors, tires, and an alignment! Now the tires had about 25K miles on them and zero uneven wear, the ceramic pads about 35/40K on them, the rotors about 160K miles on them! But because I do all my own repairs, I knew everything was fine! Soooo I pity the person who doesn't do their own work! They would've walked out of there with probably over a $2000 bill!! Sad.... More

