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Boucher Nissan of Waukesha

Waukesha, WI

4.6
1,848 Reviews

1451 E Moreland Blvd

Waukesha, WI

53186

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1,848 Reviews of Boucher Nissan of Waukesha

August 27, 2020

I had to wait over an hour and 15 minutes for an oil change and tire rotation. Nothing was done for compensation. I was told by the representative, "Well, it happens. It's hot out and we are short han More

by FAWNYSLAYER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Parrish
Aug 27, 2020 -

Boucher Nissan of Waukesha responded

Fawn - we are sorry we were unable to provide you with a 5-star experience. Please reach out to our Service Manager, Chris Resa, at 262-542-5500 so we can discuss this situation further. We hope to hear from you soon.

August 26, 2020

Replaced my tire, but didn’t stow my spare per standards. Just placed in trunk. Did my purchase get the discount for having bought a 10 year warranty? More

by ELLENMOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micahel Gregovich
Aug 27, 2020 -

Boucher Nissan of Waukesha responded

Ellen - thank you for bringing this to our attention. Please reach out to our Service Manager, Chris Resa, at 262-542-5500 so we can make things right.

August 25, 2020

Everything was quick and easy... Thank you..... This is our first Nissan.... We love the gas mileage on the car... I would not have minded a bigger vehicle..... More

by NEGASILVER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Madala, Micahel Gregovich, Selena Miller, Shannon Povlich, Chris Hanson
Aug 27, 2020 -

Boucher Nissan of Waukesha responded

Thanks for sharing!

August 24, 2020

My salesman Alex was great!! He was very knowledgeable about every aspect of my 2020 Murano and answered all my questions clearly and with detail. I will definitely return and recommend to my friends. More

by Debby Merkel
Recommend Dealer
Yes
Employees Worked With
Alex Garcia
Aug 27, 2020 -

Boucher Nissan of Waukesha responded

Congrats on your new 2020 Nissan Murano!

August 24, 2020

I had a great experience with Alex and the Boucher team. He was extremely knowledgeable about the cars we looked at and went above and beyond my expectations.He found everything I was looking for while answ More

by Jjohnson121284
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alex Garcia
Aug 27, 2020 -

Boucher Nissan of Waukesha responded

Jen - thanks for sharing! We are happy to hear Alex provided you with a positive experience!

August 22, 2020

Matt Was very easy to work with. He found the car that I wanted and made it an easy transition to turn in my older leased car and aobtain the new one. I would recommend working with Matt More

by marywinter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gracyalny
Aug 27, 2020 -

Boucher Nissan of Waukesha responded

Thank you for sharing your review and recommendation, Mary!

August 22, 2020

Matthew was incredibly easy to work with and respectful of my needs. Keeping my cars for quite some time, it was important to me to not rush into anything and be sure to purchase exactly what I wanted. M More

by HeatherG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gracyalny
Aug 27, 2020 -

Boucher Nissan of Waukesha responded

We are glad Matthew was able to provide you with an easy and stress-free buying experience, Heather!

August 21, 2020

A most well organized system for sales and purchase. Vinnie Holz was well informed and answered questions clearly. Sale was completed to my satisfaction.Thanks. More

by Ole Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Holz
Aug 27, 2020 -

Boucher Nissan of Waukesha responded

We are happy you were satisfied with your buying experience with us!

August 21, 2020

your car wash might be in need of attention. after service, it had bird feces on the center if the hood. also, i bought this new from you and either matt or wolfgang said the second key was suppose to More

by MARKMERZ
Recommend Dealer
Yes
Employees Worked With
Matthew Gracyalny, Chris Hanson
Aug 31, 2020 -

Boucher Nissan of Waukesha responded

Mark, thank you for sharing. Please reach out to us at 262-542-5500 so we can address your concerns. We hope to hear from you soon.

Aug 31, 2020 -

MARKMERZ responded

who am i suppose to ask for if i call?

August 20, 2020

Still don’t have solution to my problem! They installed a radio on my car that didn’t have the proper software update. Resulting in my screen shutting down. More

by Amagadan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Micahel Gregovich, Selena Miller, Shannon Povlich, Chris Hanson
Aug 27, 2020 -

Boucher Nissan of Waukesha responded

We are sorry you still have an unresolved issue with your vehicle's screen. Please reach out to our Service Manager, Chris Resa, at 262-542-5500 so we can discuss this and make things right as soon as possible.

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