Boucher Nissan of Waukesha

Your online appointment scheduling system is not user friendly. I used both the chat assistant and standard online method. It works best to call and that is how I will schedule in the future. friendly. I used both the chat assistant and standard online method. It works best to call and that is how I will schedule in the future. More

The worst car buying experience I have ever had. I do not trust Wolfgang or the sales staff. I made one deal with them in December of 2020. He and Matt tried pulling all sorts of shenanigans. Eventually we g trust Wolfgang or the sales staff. I made one deal with them in December of 2020. He and Matt tried pulling all sorts of shenanigans. Eventually we got a deal done but only after walking out and not standing for that treatment. Fast forward 14 months. I make a deal on a used car at 400 over text from Wolfgang and Matt. I am told to be there by 6 to finish up the paperwork. I already had financing ready. I show up on time and they go through the motions only to tell me that the car, which I am literally staring at on the lot and had a deal on had already been sold. Wolfgang could have cared less. No explanation. No effort to appease me or make things better. Obviously I was quite upset- and understandably so. Cole from finance was less than pleasant as well as he had to chime in to the conversation he was overhearing. The entire situation stunk and didn’t add up. I was played and they could’ve cared less about me. It’s all about the deal. Skip this dealership. I have nothing good to say about the car buying experience here. Customer service is not number one. I made another deal at a nearby dealer a short time later and told them about the experience at Boucher. All I can say is that they didn’t have nice things to say about how they operate. I will not return here even for service and I live two miles away and own two Nissans. Wolfgang is to be avoided at all costs. Do not trust him! You’ve been warned. More

I have always enjoyed the dealership Wood not go any other place . Frenly and gets the work done. Been here for a long time. I tell others about it. other place . Frenly and gets the work done. Been here for a long time. I tell others about it. More

Prompt service friendly staff fair prices and a washed car at the end of the service car at the end of the service More

Went to get tire fixed on my 2012 maxima they broke my coil spring and now they want me to pay over $700 to fix there mess up. coil spring and now they want me to pay over $700 to fix there mess up. More

Our salesperson, Lenny, was very friendly and professional. He knew his product and could answer all questions. He was not pushy. He took his time and was patient with our questions. The rest o professional. He knew his product and could answer all questions. He was not pushy. He took his time and was patient with our questions. The rest of the staff was great also. More

We were finally able to locate a 2022 Frontier for me after a few months of looking. Ron H did a great job of updating me along the way! after a few months of looking. Ron H did a great job of updating me along the way! More

I would like to thank Brandon Springer for making my purchase very quick and easy, my deal was done over the phone and took about 2 hours and 3 calls and the deal was done, great job Brandon, and when t purchase very quick and easy, my deal was done over the phone and took about 2 hours and 3 calls and the deal was done, great job Brandon, and when the time comes I will be a repeat customer. More

Excellent sales and service, no complaints. All personnel are very professional and courteous. Thank you! are very professional and courteous. Thank you! More

Good service and quick turnaround, staff was helpful and virtuous. The web tools need some work as they are cumbersome. virtuous. The web tools need some work as they are cumbersome. More