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Boucher Nissan of Waukesha

Waukesha, WI

4.6
1,712 Reviews
Visit Boucher Nissan of Waukesha's beautiful showroom today! We are proud to be Waukesha’s family-owned Nissan dealership since 1977. Our beautiful store is home to a state-of-the-art Nissan factory-certified service center, an in-house financing department and an extensive selection of new and certified pre-owned vehicles. Since we first opened our doors our primary focus has been to deliver the ...
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1451 E Moreland Blvd

Waukesha, WI

53186

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Showing 1,712 reviews

November 03, 2024

They exceeded expectations. Even took us when I had the wrong date for the appointment. More

by Poe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Boucher Nissan of Waukesha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Boucher Nissan of Waukesha! Matt Luchini Service Manager 262-542-5500

November 01, 2024

I was not greeted when I can in to drop my car off, but once I went to a service person they were very nice. I was told about an hour and went to the waiting area. I was able to use my laptop and do my wor More

by Maureen.Bruss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Miller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arteaga
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Boucher Nissan of Waukesha responded

Maureen, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Matt Luchini Service Manager 262-542-5500

Nov 21, 2024 -

Boucher Nissan of Waukesha responded

Maureen.bruss, we are so pleased you enjoyed your visit to Boucher Nissan/waukesha! We hope to see you soon!

November 01, 2024

I had an awesome experience buying my new to me car. Happy from the salesman to financing! Peng did a great job dealing with my, let's call it big personality! Noah was great at his job and researched More

by Rhonda B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Harrig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Derouaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peng Tai, Noah Eastridge
Nov 04, 2024 -

Boucher Nissan of Waukesha responded

Rhonda, Thanks for sharing about your experience with Boucher Nissan of Waukesha. Peng, Ryan, and our team appreciate your business and hope to see you again soon! Drew Harrig General Sales Manager 262-542-5500

Nov 21, 2024 -

Boucher Nissan of Waukesha responded

Hi Rhonda B, thank you for taking the time to leave a review for us at Boucher Nissan/waukesha. We're happy we could meet your expectations! Thanks again for the recommendation, and have an amazing day!

October 25, 2024

Got it done right the first time. Jon the service advisor did a great job. Thanks More

by mcm0005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan Kiley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2024 -

Boucher Nissan of Waukesha responded

Thank you for the kind words for Jon and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Matt Luchini Service Manager 262-542-5500

October 25, 2024

After having a complementary oil change done, the protective shield under my 2018 Murano came loose and was dragging on the ground. This caused the mounting tab on the shield to be worn out, where i More

by npergande1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Ehnert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2024 -

Boucher Nissan of Waukesha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mel met your expectations. Thank you for choosing Boucher Nissan of Waukesha, we look forward to having you as a valued customer for many years to come! Matt Luchini Service Manager 262-542-5500

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October 19, 2024

Great folks, but unfortunately your repair pricing keeps me going to small shops for most repair items. More

by Michael.flath
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2024 -

Boucher Nissan of Waukesha responded

Michael, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Matt Luchini Service Manager 262-542-5500

October 16, 2024

The service provided by Michael was exceptional. He was knowledgeable and friendly and kept us informed during the process. More

by Schroedermark20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Boucher Nissan of Waukesha responded

We are very happy to hear that Michael provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Matt Luchini Service Manager 262-542-5500

October 05, 2024

After going through other Nissan dealerships that weren’t so great, this one clearly stood out as top notch service!. They were very thorough when checking over our vehicle. Service guys kept us fully inform More

by Maurice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Ehnert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Zimmerman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Johnathan Kiley
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Boucher Nissan of Waukesha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Matt Luchini Service Manager 262-542-5500

October 03, 2024

When I came to the dealership I was in a terrible situation. I had bought what would be considered a lemon from another dealership. John and his technician did a wonderful job, keeping me informed More

by brianchatfield2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Ehnert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arteaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnathan Kiley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : If Johnathan is John, he's the one.
Oct 04, 2024 -

Boucher Nissan of Waukesha responded

Brian, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Matt Luchini Service Manager 262-542-5500

September 28, 2024

It took a little longer than I expected but service was good. Look forward to next time More

by LESMOS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan Kiley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2024 -

Boucher Nissan of Waukesha responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Matt Luchini Service Manager 262-542-5500

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