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Boucher Nissan of Waukesha

Waukesha, WI

4.6
1,722 Reviews
Visit Boucher Nissan of Waukesha's beautiful showroom today! We are proud to be Waukesha’s family-owned Nissan dealership since 1977. Our beautiful store is home to a state-of-the-art Nissan factory-certified service center, an in-house financing department and an extensive selection of new and certified pre-owned vehicles. Since we first opened our doors our primary focus has been to deliver the finest selection of vehicles, best prices, and award-winning customer service. Here we keep things simple. At Boucher Nissan of Waukesha, there are no gimmicks or high-pressure sales. Instead, we streamline every detail of the car-shopping process so you can find the vehicle you want fast. In fact, it’s our no-nonsense approach that makes customers for life. We invite you to explore our impressive vehicle inventory today! We carry all the newest models from Nissan, including the Murano, Pathfinder, Rogue, Sentra, Frontier, Kicks and many more. From powerful crossover SUVs to sophisticated sedans, you’ll find a great selection at Boucher Nissan of Waukesha. In addition to our new vehicles, we hope you will also take some time to explore our pre-owned inventory. We have models from all the major brands. Maybe most importantly, every vehicle has passed a rigorous multi-point inspection and has been lovingly detailed so you know you are getting the very best for your hard-earned dollar. If you’re looking for a simple, straightforward shopping experience, we invite you to give us a try. Stop by and see us today! From all of us at Boucher Nissan of Waukesha, we look forward to speaking with you.
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1451 E Moreland Blvd

Waukesha, WI

53186

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Showing 1,722 reviews

August 30, 2023

Poor customer service Not trustworthy Promised and quoted one type of service received service of lesser value and car still not working properly Misdiagnosed root of the problem and charge for this More

by DAVISIR221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan Laber
Sep 02, 2023 -

Boucher Nissan of Waukesha responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Christopher Niemiec, Service Manager 262-542-5500

August 30, 2023

Very fast and efficient, Tyler was great and very helpful. Car works great now, Highly recommend More

by Craigjerkich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Aug 30, 2023 -

Boucher Nissan of Waukesha responded

Thank you for your kind words for Tyler and for this review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Boucher Nissan of Waukesha.

August 30, 2023

Everything was great. My appointment was on time and they were able to get me on my way quickly. More

by ABBIESTRONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lenny DiBrito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2023 -

Boucher Nissan of Waukesha responded

Thanks for sharing your thoughts about your experience with Boucher Nissan of Waukesha. We appreciate your business and hope to see you again soon!

August 30, 2023

Lenny listened to my concerns and did his best to accommodate my needs. Though I was hoping to go longer without buying a new car, Lenny made the process seamless. More

by ELLEW69
Recommend Dealer
Yes
Employees Worked With
Lenny DiBrito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Orlando ?
Aug 30, 2023 -

Boucher Nissan of Waukesha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Lenny here at Boucher Nissan of Waukesha.

August 28, 2023

Purchased one car and when time to purchase another, returned to Lenny at Boucher Nissan More

by LKLAAS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lenny DiBrito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

Boucher Nissan of Waukesha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 28, 2023

The dealership was clean and quick and they delivered my new car in perfect condition! We have worked with Lenny several times over the years and he always goes above and beyond to make our experience quick More

by Erikac3303
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lenny DiBrito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julia Hanson
Aug 29, 2023 -

Boucher Nissan of Waukesha responded

Erika, Thanks for sharing about your experience with Boucher Nissan of Waukesha. We appreciate your business and hope to see you again soon!

August 26, 2023

Everyone was very welcoming and nice. My experience with them was memorable, Mike knew everything about my car and took the time to explain it mall to me. Would definitely recommend them! More

by Loriedean3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Ovies
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Garrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2023 -

Boucher Nissan of Waukesha responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Boucher Nissan of Waukesha!

August 24, 2023

While I went in for a standard oil change, the associates were fantastic and it was overall a great experience! More

by ERIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Larsen, Julia Hanson
Aug 25, 2023 -

Boucher Nissan of Waukesha responded

It's great to hear that you had such a positive experience, Eric. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Boucher Nissan of Waukesha!

August 24, 2023

Stopped in for oil change, didn’t have appointment. Asked if they could squeeze me in. Was told yes. 2 hours later I am walking out of dealership!!!! If I was told it would be a 2 hour wait time for JU More

by KBEISBIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Aug 25, 2023 -

Boucher Nissan of Waukesha responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind reaching out to us directly so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Christopher Niemiec, Service Manager 262-542-5500

August 23, 2023

Terrible Service! ! On the afternoon of June 14, 2023 I dropped my vehicle off at Boucher Nissan in Waukesha, WI to troubleshoot a problem as my service engine soon More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Laber
Aug 27, 2023 -

Boucher Nissan of Waukesha responded

Thank you for bringing this to our attention, Dave, and we'd like to learn more about your experience. If you'd be willing to provide some more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Christopher Niemiec, Service Manager 262-542-5500

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