Boucher Nissan of Waukesha

It was easy to schedule online, decent service and vehicle was done in a timely manner, I just had an oil change and replaced wipers vehicle was done in a timely manner, I just had an oil change and replaced wipers More

Great place and outstanding employees! Treated me as like I was family Extremely fair prices. Treated me as like I was family Extremely fair prices. More

I recently had the pleasure of purchasing a car from Mike Garrett, and I cannot recommend him highly enough! From start to finish, Mike made the entire process seamless, stress-free, and even enjoyable. H Garrett, and I cannot recommend him highly enough! From start to finish, Mike made the entire process seamless, stress-free, and even enjoyable. His professionalism and knowledge are second to none. Mike took the time to understand exactly what I was looking for and provided thoughtful recommendations tailored to my needs and budget. He never once pressured me into a decision, which made me feel completely at ease. What truly sets Mike apart is his dedication to customer satisfaction. He went above and beyond to answer all my questions, explain the details of the purchase, and ensure I was comfortable every step of the way. Mike Garrett is a rare gem in the car sales industry—a true professional with a genuine passion for helping people. If you’re in the market for a new or used vehicle, do yourself a favor and visit Mike. You’ll walk away with not only a great car but also the confidence that you made the right choice. Thank you, Mike, for an exceptional car-buying experience! More

The whole team went the extra mile to ensure that I understood the issue and their approach to address it. They were patient with my questions and thorough in their explanations. Very polite and courte understood the issue and their approach to address it. They were patient with my questions and thorough in their explanations. Very polite and courteous throughout. More

Lawrence, Drew, and Been were great to work with. I would gladly work with them again! Lawrence was very helpful and very personable! I would gladly work with them again! Lawrence was very helpful and very personable! More

I had my car towed to the when it would not start. It gave a bunch of errors that blinked rapidly when I tried to start it. The service center assured me that they ran diagnostics but nothing popped u It gave a bunch of errors that blinked rapidly when I tried to start it. The service center assured me that they ran diagnostics but nothing popped up; they also said they did checks after the regular oil change and tire rotation but again nothing pipped up. And now, a day or two later, the car has the same problem. So obviously, something was missed. More

They made the process of purchasing my vehicle hassle free, no egos or pressure involved. They were helpful and professional. free, no egos or pressure involved. They were helpful and professional. More

I like that it is clean, and the people tell me what is right or wrong with the car, and are accurate about time estimations. right or wrong with the car, and are accurate about time estimations. More

Car dealerships over the years have had their ups and downs, but what you see from most dealerships is that transparency is one of the most important attributes especially with car buying happening via w downs, but what you see from most dealerships is that transparency is one of the most important attributes especially with car buying happening via web browsers. That being said, Boucher Nissan pulled the old "yep, we will do that" before I made a 3 hour trip to buy a vehicle. When I arrived at the dealership, the work that was promised on the vehicle was not. Jason Archimede promised something in writing and then did not deliver. What made it worse is that I reached out to the general manager, Drew Harrig who offered to try to make it right.....but I have to drive back and sacrifice my time. At no time was an offer made to make this right that did not require me to give up 6-7 hours of driving time, plus 1-2 days for the time in the body shop. I appreciate trying to see how they could have made this right, but it was more a sacrifice on my end in terms of hours, mileage to drive back to dealership and just too much of a hassle. The funny part of this transaction is that I would have still purchased the vehicle if the promise had not been made, but when you are a sales guy and just say "yes" to the buyer and don't deliver - you are just reinforcing the label of "sleezy". Unfortunate to say the least, but lesson learned. Don't trust words from Jason or this dealership. Make sure of everything via pictures or in person before finalizing the sale. More

I would suggest a little better communication with the customer on the 21 point inspection page especially if items need attention. customer on the 21 point inspection page especially if items need attention. More