Boucher Nissan of Waukesha
Waukesha, WI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Mike Garrett was the single most important reason why I purchased my new Nissan. Mike worked hard to find what I was looking for which in the current state of the industry and economic conditions was not e purchased my new Nissan. Mike worked hard to find what I was looking for which in the current state of the industry and economic conditions was not easy. Mike not only understood the details of the new truck, but has the experience and understanding of human nature to provide the representation of the truck and dealership with confidence, and most important, no pressure to on me to purchase. Mike is an important asset to Boucher sales team. His approach and confidence was the best, which made me feel comfortable to make the decision, without pressure, and any feeling of urgency. An approach unlike other dealerships, some of which I walked away from. This was the second Nissan I purchased from Bouchea Nissan in Waukesha, and over the years have come to rely on Red, Bouchers senior mechanic to help me keep my last Nissan in perfect running order. As a retired professional, I go out of my way to find the best to do business with. Mike and Red are a great part of the team More
I placed my order to the sales representative Lenny, and he found exactly what I was looking for. Thank you so much money don’t ever leave. Very courteous and you know your job. Well again thank you so much he found exactly what I was looking for. Thank you so much money don’t ever leave. Very courteous and you know your job. Well again thank you so much. I love my car❤️ More
I'm extremely pleased with this dealership and it's staff. This is my 4th nissan, and I would recommend them to everyone. staff. This is my 4th nissan, and I would recommend them to everyone. More
This Dealership is not forthright and honest about the products they sell. There is no need to say more. products they sell. There is no need to say more. More
I had a great experience at Boucheron Nissan. I have purchased 4 vehicles from there, my favorite salesman is Lenny.. customer service was extraordinary. I have purchased 4 vehicles from there, my favorite salesman is Lenny.. customer service was extraordinary. More
They were pleasant the entire time. I brought a cabin air filter in with me & requested they change it. They did not, nor did they check the current ones condition as 'it may rip' I brought a cabin air filter in with me & requested they change it. They did not, nor did they check the current ones condition as 'it may rip' More
Service was wonderful. I just got a bit hangry at the end of my visit. So I am sorry to thoughs that may have witness that. I will be looking for great Rouge deals in the n I just got a bit hangry at the end of my visit. So I am sorry to thoughs that may have witness that. I will be looking for great Rouge deals in the next two three years hope I get the best team then. More
Polite efficient and knowledgeable staff . I was Treated with respect. Will come back. Thank you! I was Treated with respect. Will come back. Thank you! More
Unfortunately the worst customer service I’ve ever experienced. Took my car in for an oil change and recall work. When I arrived, the only person who greeted me was the shuttle driver. The two service experienced. Took my car in for an oil change and recall work. When I arrived, the only person who greeted me was the shuttle driver. The two service writers never looked up from their desks and probably wouldn’t have if not for the shuttle driver making sure I was checked in. The General Manager also paid no attention to me standing there. The service writer also told me the shuttle didn’t run after 4:00 pm, so I’d need to find my own way back. Thankfully the shuttle driver told me that was not true. When the service writer called me to say my car was done, he told me again to find my own way. I explained that I worked everything out directly with the driver and he still told me I was wrong. Never offered to double check either. When I picked up my car, not a single person went over the service with me, and while checking out at the cashier’s desk was scolded for trying to read the service papers before signing. Had my credit card in hand to pay for the oil change, was scolded again by the cashier because “recalls are no charge!” So are oil changes that did not happen. Don’t even get me stared on the gaggle of sales guys coffee clutching at the entrance to the dealership. The entire staff can learn some valuable lessons from the shuttle driver. Seems to be the only person who understands customer service and how to do his job like a boss. Thanks Kevin. More