Boucher Nissan of Waukesha

A true gentleman From the appointment setup to the final signing Lenny was very professional and personable, never pushy or trying to rush the decision process. I had From the appointment setup to the final signing Lenny was very professional and personable, never pushy or trying to rush the decision process. I had specific needs and budget constraints which were respected by each team member I dealt with. Will be returning when I need to make another purchase. More

Worst experience ever Went in on 12/28 for a scheduled oil change and tire rotation Appointment was at 10:00. I arrived 10 minutes early. Service did not have many ca Went in on 12/28 for a scheduled oil change and tire rotation Appointment was at 10:00. I arrived 10 minutes early. Service did not have many cars being worked on and one person on the waiting area besides me. At 10:45 I notice my car sitting outside. I asked the lady in service if I could have my keys. She said she had to process my paperwork. Another 20 minute go by so I ask her again. Same response. Another 5 minutes go by and she sighed at me and grabbed my paperwork to finally process. I expressed my dissatisfaction and she mumbled stuff under her breath. Inaudible. She then said I needed to be charged for tire rotation so couldn’t have my keys. I thought all routine service was covered my first year but at this point I was too irritated to argue with her. Approximately 11:20 I was finally able to leave. Wish I could take my car somewhere else for service!! More

Taking 2 hours for an oil change is too long. Disappointed after making an appointment for an oil change, when we arrived were told that it will take two hours to do. Really!! What is the point Disappointed after making an appointment for an oil change, when we arrived were told that it will take two hours to do. Really!! What is the point for making an appointment then. The quick lube down the street could of gotten done in 20 minutes. More

Great experience, Lenny was great to work with Love ourNisson Altima. Your dealership is 1st classroom. Will huy another Nisson when we want another. Car. I got a good experience at your shop. Dave Love ourNisson Altima. Your dealership is 1st classroom. Will huy another Nisson when we want another. Car. I got a good experience at your shop. Dave Daut. More

Great experience I would like to thank Brad Flak, and the whole Boucher team for putting my wife and I at ease during the sales and financing of our new Rogue. They I would like to thank Brad Flak, and the whole Boucher team for putting my wife and I at ease during the sales and financing of our new Rogue. They were professional and courteous and treated us with respect. Thanks again. More

Bought Car Had a very good experience buying. Our car. Mike was an excellent sales person. Little disappointed in how much We paid for our extend warranty. Frien Had a very good experience buying. Our car. Mike was an excellent sales person. Little disappointed in how much We paid for our extend warranty. Friend of mine received same warranty at.a dealership on Hwy 100 for$500 less. Other than that completely satisfied. More

Easy deal I saw a vehicle I was interested in online. I emailed them with any questions I had and they responded quickly. Their advertise prove was very fair an I saw a vehicle I was interested in online. I emailed them with any questions I had and they responded quickly. Their advertise prove was very fair and they even beat that a little. I came from out of state because it was sick a good deal. Would definitely use them again. More

Great service and very knowledgeable about auto. Paper work was completed in a timely manner, and easy to complete. Selection of autos was a little on the lite and very knowledgeable about auto. Paper work was completed in a timely manner, and easy to complete. Selection of autos was a little on the lite side. More

Very efficient and friendly! Always a pleasure dealing with bouche. It’s always pleasant and welcoming! They keep you informed and make sure service is done in an acceptable tim Always a pleasure dealing with bouche. It’s always pleasant and welcoming! They keep you informed and make sure service is done in an acceptable time. More

Over promise and under deliver There is so much wrong here that I am still waiting for the service to be finished.....promises of call backs that never happen. Someone please call There is so much wrong here that I am still waiting for the service to be finished.....promises of call backs that never happen. Someone please call me 414 640 8482. I have paid for services that were never done or refunded. Both of which have been promised. I am still waiting for a replacement tire lock that was supposed to be included with my used car that I bought from you that .......you guessed it.....never came. I have a feeling that being a woman and the song and dance that the service manager has performed is pretty routine for him and is easy for him to brush my situation off. This dealer deserves a negative rating not even a 1 star...... More