
Boucher Nissan of Waukesha
Waukesha, WI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Front end, steering and ball joints My wife noticed that my car was not as "firm" on the steering as her car and insisted I bring it in. Mike Garrett took the car for a drive and immedi My wife noticed that my car was not as "firm" on the steering as her car and insisted I bring it in. Mike Garrett took the car for a drive and immediately asked the service people to check. The recommendation was for a lot of work on the front and after the repair, I believed they were correct. More

Worth the wait Lenny Dibritto has been a saint. Many unexpected events occurred to me in the pat 10 months but he was very patient with me and not pushy. When I was Lenny Dibritto has been a saint. Many unexpected events occurred to me in the pat 10 months but he was very patient with me and not pushy. When I was truly ready, he got me into the vehicle that I completely love without skipping a beat.. I can't be more grateful. I will forever be a customer. More
Great Service Excellent shopping experience in buying a new SUV. Service department was very friendly and did a great job of taking care of all my needs. Excellent shopping experience in buying a new SUV. Service department was very friendly and did a great job of taking care of all my needs. More
Poor explanation of suggested expensive repairs My 2012 Nissan was in for an oil change. They suggested control arms ($1285), axle ($760), and oil cooler reseal ($343). I wanted to understand more My 2012 Nissan was in for an oil change. They suggested control arms ($1285), axle ($760), and oil cooler reseal ($343). I wanted to understand more about how bad some of these parts were, what was needed now, what could wait, etc. etc. The car is only worth about $5000, so these repairs are nearly half the value of the vehicle! The service advisor didn't have much information, especially about the CV joint/boot/axle issue. "Well, that's the way we do it". was the only explanation I got. The boot was torn, do I really need a new axle? Is the joint bad? I didn't get a real answer. More
Excellent service , always very professional !! Boucher's service is always very efficient and highly professional .My estimated wait time was right on the mark and I was kept up to date on the se Boucher's service is always very efficient and highly professional .My estimated wait time was right on the mark and I was kept up to date on the service issues . More
NOISE! Accommodations for waiting customers were cramped, dark, noisy. TV was loud; background noises from somewhere seemed disruptive. "Amenities" proclai Accommodations for waiting customers were cramped, dark, noisy. TV was loud; background noises from somewhere seemed disruptive. "Amenities" proclaimed on signage are basic and nothing special. Customer service rep was efficient, knowledgeable, but environment was not at all welcoming! More
Good service. Oil change a little pricey. Did really nice job resolving brake issues. Oil change a little pricey at $40+. Liked that they washed car but water was dirty and left a dirty film Did really nice job resolving brake issues. Oil change a little pricey at $40+. Liked that they washed car but water was dirty and left a dirty film on side mirrors and doors. Nice touch that they put Armor-All on the tires also. Really liked that. More
Service was done as expected and completed in a timely manner. I was very happy with the service department and the service adviser y to bat I dealt with. manner. I was very happy with the service department and the service adviser y to bat I dealt with. More
From the first day I contacted them i got a response very fast, found my dream car! Before the test drive all options were explained so I felt very comfortable driving it. The trade in went good and had to fast, found my dream car! Before the test drive all options were explained so I felt very comfortable driving it. The trade in went good and had to put little money down with a payment I could afford. Before leaving Brad paired my phone and showed me how to put in destination on the GPS. I’m Very Happy with the overall experience! More
Charged for something I shouldn't have been When I purchased my tires I received free tire rotation for the life of the tires. My husband brought my car in for an oil change and tire rotation an When I purchased my tires I received free tire rotation for the life of the tires. My husband brought my car in for an oil change and tire rotation and they charged him for the tire rotation. He questioned why he was getting charged and was told there was no free tire rotation included. When he got home I called and questioned why it wasn't included anymore. I was told that it should have been no cost but she could not reimburse me. She said that she would mark in my file that i was to receive a free oil change next visit. I just hope that its marked in the file especially after several months. More