Boucher Nissan of Waukesha

Terrible Service Still waiting after 14 days for my car to be repaired (minor front end work). Haven’t heard from anyone there for more than a week. I’m beginning to Still waiting after 14 days for my car to be repaired (minor front end work). Haven’t heard from anyone there for more than a week. I’m beginning to believe they don’t know how to fix it. After misdiagnosing the problem initially and endless delays I’ve lost all confidence in them. More

They helped me right away upon arrival, and serviced my car as needed in a timely matter. Left my car clean, and gave it a wash. car as needed in a timely matter. Left my car clean, and gave it a wash. More

Appointment was handled very respectfully they were ready for me when I arrived got the car done faster then expected an was washed an dried the best it’s ever been when visiting the store for me when I arrived got the car done faster then expected an was washed an dried the best it’s ever been when visiting the store More

Lenny DiBrito-Super Sales Guy! This was the second time I bought a car from Lenny. The reason I returned is because Lenny makes buying a car easy. No hassles. Again, Lenny’s frie This was the second time I bought a car from Lenny. The reason I returned is because Lenny makes buying a car easy. No hassles. Again, Lenny’s friendly, knowledgeable, professionalism wins the day. When I or my friends need a car there’s only one person to call, Lenny. More

Nissan for Life Lenny was very helpful and informative while I was trying to make my decision on which vehicle I wanted to purchase. While I went into the dealership Lenny was very helpful and informative while I was trying to make my decision on which vehicle I wanted to purchase. While I went into the dealership looking at other pre-owned vehicles, Lenny helped steer me back in the direction of another Sentra and I couldn't be happier. Everything about the process was smooth and hassle free. Thanks again! More

Everyone was great to work with when I went to buy the car. Downside was I was I feel I was lied to. I was hesitant on the vehicle itself due to how small it is. I made my concern very noticed, they said car. Downside was I was I feel I was lied to. I was hesitant on the vehicle itself due to how small it is. I made my concern very noticed, they said that when I wanted to get out of the car I could. Well I came back 4 months later absolutely hating my Sentra(too small, does bad in snow, can’t fit the kids, I could go on and on). So I came in to look at the vehicles I wanted and the salesman Matt sent me alone across the street, to ultimately window shop. I came back inquiring about specific vehicles and he didn’t bring me what I wanted to look at, and he couldn’t answer my questions either. I ended up leaving not able to see the vehicles I’ve been talking about for 6 months now. He was also very rude, rolled his eyes at least twice at the questions about MPG, mileage, suspension etc. He also didn’t clean off the vehicle very well, and said they didn’t do a military discount. Which I know they do. I called and told a manager the next day, they said they were going to call me back. I never got a call and it’s been a couple days. I’ve been waiting and still haven’t got to look at or drive the suvs I wanted. If it wasn’t for the respect I had been shown when I first purchased I wouldn’t come back ever again. I also found out I can’t just get something else because the car isn’t holding the value necessary I’ve been told. I am not the happiest at this point and regret getting the car everyday. Be sure you are actually comfortable with what you are buying before purchase because otherwise you are stuck with something and the sales guys later on won’t take you serious other. More

The service was great. Thank you for all your help. I really appreciate. My family and friends loves this place too. I highly recommend. It's great! . really appreciate. My family and friends loves this place too. I highly recommend. It's great! . More

Took longer than the estimated time. Asked if I wanted a car wash, after waiting an additional 15 minutes I was told no one was there to wash the car. My experience with most dealerships Is theydon’t ask if car wash, after waiting an additional 15 minutes I was told no one was there to wash the car. My experience with most dealerships Is theydon’t ask if you want your car washed during the service they just do it. More

great! Super salesmanship by Lenny! Friendly and knowledgeable. He asked what I needed not what he had to sell! Will defenately come back again when this lea Super salesmanship by Lenny! Friendly and knowledgeable. He asked what I needed not what he had to sell! Will defenately come back again when this lease is up. More

We've had better experiences We recently traded our 14 month old Nissan for a new Rogue as ours had been in the shop there for over 2 months with no end in sight. We decided to bi We recently traded our 14 month old Nissan for a new Rogue as ours had been in the shop there for over 2 months with no end in sight. We decided to bite the bullet and make a trade. The deal was adequate. We were a captive audience as we had no vehicle to take elsewhere to trade. We went in on a Monday eve to make a deal and were told it could be as quick as 30 minutes to complete the transaction but it ended up taking about 3 hours. Are we completely satisfied? Not really. Even thought we had all that time sitting in the dealership, no effort was made to go over the all the particulars of the new vehicle. Didn't even pair my phone. When I got home, I realized there were a number of paint chips on both sides of the vehicle so not very happy about that even though they said they will take care of them. I do really like the new vehicle otherwise. Lots of features and bells and whistles. Hoping to have a good experience in the long run. More