Boucher Nissan of Waukesha

outstanding staff of people . great people to deal with in sales,service, and finance. They certainly do ride with you every mile. This is my 3rd lease and would not even entertain great people to deal with in sales,service, and finance. They certainly do ride with you every mile. This is my 3rd lease and would not even entertain going anywhere else but Boucher More

Enjoy being there friendly. She made sure I understand what going on with my. Also I didn't know that I had one more free . Oil change. She was only one to let me know. I have been paying for them. Thank what going on with my. Also I didn't know that I had one more free . Oil change. She was only one to let me know. I have been paying for them. Thank you Amanda. More

Good experience, easy process. I purchased a used car for my daughter. The salesperson, Lenny DiBrito, was very polite, knowledgeable and helpful. I appreciated that he sent me a vi I purchased a used car for my daughter. The salesperson, Lenny DiBrito, was very polite, knowledgeable and helpful. I appreciated that he sent me a video of the car before I even came to the dealership to look at it. He was also very prompt with providing all the information and assistance that I needed. I had a very good experience. More

I’ve purchased 5 or more cars here and send countless people here. Reasonable prices great people. Always get the straight talk and walk out feeling satisfied people here. Reasonable prices great people. Always get the straight talk and walk out feeling satisfied More

Great place to do business. We had a great experience. All issues were dealt with in a professional manner. Miguel was awesome to work with and was very knowledgeable about the We had a great experience. All issues were dealt with in a professional manner. Miguel was awesome to work with and was very knowledgeable about the vehicle. More

Always outstanding! This is my 6 th lease and George Ovies has been my salesperson . He is very informative and always tries to accommodate me in the sales process. Goes above and beyond! Ovies has been my salesperson . He is very informative and always tries to accommodate me in the sales process. Goes above and beyond! More

MY TRUCK Our relationship with Nissan Waukesha began with looking for a vehicle that we would be able to convert into a food truck. I saw an NV2500 that was a Our relationship with Nissan Waukesha began with looking for a vehicle that we would be able to convert into a food truck. I saw an NV2500 that was a Grill Cheese Truck in a magazine. Our Sales Consultant was Lenny DiBrito. He understood what we were looking for and went above and beyond the call of duty. Lenny called other conversion stores to see what would be offered to us if we purchased the vehicle from him. We looked for stores in the Wisconsin area also to convert the vehicle as well.. Lenny called and checked with us often to get updates on our situation. He sent us emails informing us that the vehicle we were looking at had a price change and let us know that Nissan of Waukesha was open and there was a sale going on NOW! The rest is Herstory. Her because it's mine and I am a she. We decided to go with a mobile trailer instead of a food truck. We bought a RAM that will pull our mobile food trailer and I'm Lovin' It!. Thanks Lenny! You're great!!!!! More

Had a Gr8 experience. Extremely knowledgeable about vehicles being sold and helpful to my requests. Definitely will be a return customer. Thank you so much. vehicles being sold and helpful to my requests. Definitely will be a return customer. Thank you so much. More

We were very disappointed with the amount of lack of urgency. A number of our phone calls, texts and emails would not be replied for a couple of days. We weren’t asking for anything unreasonable, we w urgency. A number of our phone calls, texts and emails would not be replied for a couple of days. We weren’t asking for anything unreasonable, we were just asking what our options are for turning in a lease truck. We dealt with three different associates. We did not get any answers until I come into the dealership. Then we waited and waited. We were told many things that the dealership would do for us but they never came through. We finally leased a new truck with scratches on the door. We brought it in to be fix which would take a few days. Four phone calls and two texts, we finally got our truck back after eight days. This is our seventh Nissan in our family. If this is the way Nissan Dealership appreciate their customers, we will not be back. More

New Vehicle special order fail Began shopping for a new 2020 Blue 370Z in January . Dealer could not get one from three other dealers inventory. Dealer offered to special order from Began shopping for a new 2020 Blue 370Z in January . Dealer could not get one from three other dealers inventory. Dealer offered to special order from Nissan. On 1/14/2020 I accepted offer and pricing and put $5K down. Two days later dealer advised special order was accepted and would take until March or April for delivery. On 3/3/2020 I asked for an update. Dealer sent email stating my vehicle was "stateside" and "ETA 3/16/2020". On 3/23/2020 I asked for an update. Dealer rep called and said the car does not exist and will never arrive. No explanation. Would not answer questions about where the process went wrong. Would not say who was providing the updates. Would not answer if someone else got my car. 10 weeks of anticipation. Much embarrassment with friends and family explaining the story. Contacted Nissan North America. They told me there was nothing they could do and would not look into the matter. They referred me back to the dealer. More