Boucher Hyundai of Janesville - Service Center

New rear brakes I appreciated the timeliness of being able to get an appointment. I also am grateful that while the services took 4 hours, Tyler (the tech) updated me I appreciated the timeliness of being able to get an appointment. I also am grateful that while the services took 4 hours, Tyler (the tech) updated me once during and then talked to me after the work...he explained the issues as well as wanted to make sure the noise problem was addressed/fixed before I left. He indicated he drove the vehicle 4 times to make sure. Joe also updated me and his friendly personality made me feel better. Adam was great at checkout in that he assisted me in the use of coupons since this was a costly service. More

75k mile service The service was fast and efficient and the bill came in under what I was quoted. I will continue to come back for my service. The service was fast and efficient and the bill came in under what I was quoted. I will continue to come back for my service. More

Great Service! Once again I had a great service experience at Boucher Hyundai in Janesville. During a routine oil/filer change on Friday, I was alerted that I neede Once again I had a great service experience at Boucher Hyundai in Janesville. During a routine oil/filer change on Friday, I was alerted that I needed two new tires. The tires on the car were almost bald. Adam scheduled me for a Monday appointment when they had new tires ready to go on my Santa Fe. The best part was Adam checked to see if my old tires had any warranty left. Bottom line, I got the two new tires for half price. Very grateful for that. It's always a pleasure working with Adam Santas and Joe Valdez. They are professional, friendly, and a great to work with. Thanks Adam and Joe.. . More

spot on service I just had my car in for service the team that worked on it were outstanding done right the first time they made sure I was given the best s I just had my car in for service the team that worked on it were outstanding done right the first time they made sure I was given the best service if I buy again it will be from Boucher Adem and Joe explained things I was not aware of and Im thankful to them for keeping my car at 100% Bob Berry More

Excellent service Adam & team provided efficient friendly service. Went in for oil change while I waited. They advised me of two computer updates to the car that would Adam & team provided efficient friendly service. Went in for oil change while I waited. They advised me of two computer updates to the car that would take another hour if convienent for me. Adam saved me a separate return trip to the dealer. The update notice came several days later. One reason I recommend Boucher Hyundai service is they are always very customer centered, friendly and explain options to customer so you can chose best option for yourself. Thanks guys. More

Awful service I'm in the military and just got transferred to a new unit in Wisconsin. I live down in illinois and my a car broke down with a seized engine and the I'm in the military and just got transferred to a new unit in Wisconsin. I live down in illinois and my a car broke down with a seized engine and the service at this location was terrible. I explained to them my situation cause I just needed to get the car fixed so I can make the commute. They did the bare minimum, there was little to know communication. I would call for an update and they would say they would me back but I would never hear from them. I knew I was screwed when they said I wasnt covered. They refused to help set up a payment plan. I got my car towed out of there the moment i had the chance. The next shop i took it to told i had extended coverage with hyundai. I called another Hyundai shop and they confirmed it is covered. So now im towing my vehicle back to a Hyundai when this could have been taken care of from the beginning. I have zero trust in this location. Avoid at all costs. More

Great service The guys are great. Friendly, courteous and charming. Always have outstanding service when we come in for visits. I wish them all a Merry Christmas. The guys are great. Friendly, courteous and charming. Always have outstanding service when we come in for visits. I wish them all a Merry Christmas. More

Great all around experience Team checked me in promptly, let me know what they found, advised on priority fixes and had me out exactly on time, Thank you so much! Team checked me in promptly, let me know what they found, advised on priority fixes and had me out exactly on time, Thank you so much! More

Re-Calibration Back up collision warning and lane change obstacle warning on my Sonata needed service.The work was done promptly under warranty. I would recommend Bo Back up collision warning and lane change obstacle warning on my Sonata needed service.The work was done promptly under warranty. I would recommend Boucher. More