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Boucher Hyundai of Janesville - Service Center

Janesville, WI

4.4
491 Reviews

491 Reviews of Boucher Hyundai of Janesville - Service Center

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May 25, 2020

My TPMS light came on, and indicated one of my tires was extremely low on air. I drove to the dealer close to them closing. The found a screw in the tire, patched it up and sent me on my way. Very helpful a More

by Jon W.
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2020 -

Boucher Hyundai of Janesville responded

We are glad we were able to resolve your vehicle issue, Jon! Please reach out if there is anything we can do for you in the future!

May 20, 2020

Everyone was very kind and helpful.They kept me informed Everyone was very kind and helpful. They kept me informed about what was going on with my car. They set up a rental car for me To use while they wer More

by PLAFORGE
Recommend Dealer
Yes
Employees Worked With
Oneida Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Santas
Jun 04, 2020 -

Boucher Hyundai of Janesville responded

Thank you for the kind review!

May 13, 2020

Adam is a very fast, efficient, friendly. He’s the best service writer ever! The little office lady is super sweet! 25 word minimum is annoying More

by My pham
Recommend Dealer
Yes
Employees Worked With
Adam Santas
Jun 04, 2020 -

Boucher Hyundai of Janesville responded

Thanks for taking the time to write this review!

May 08, 2020

quick oil change and tire rotation In and out quickly which was what I wanted. Little contact with me which was important since we are in the midst of the corona virus. More

by BJHOUSE2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2020 -

Boucher Hyundai of Janesville responded

We are so glad we could give you a quick and efficient service visit with us! Thank you for sharing.

April 28, 2020

They falsified documents so that Hyundai declined my warranty request. Management was part of the scheme to defraud me as a customer. Don't go here. More

by ERIC@SEDMAKS.COM
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Santas
Apr 29, 2020 -

Boucher Hyundai of Janesville responded

Eric, we are very disappointed to hear about the situation you are describing. When you have the opportunity, please reach out to us at 608-750-1200 so we can further inquire about the details of this. We hope to hear from you soon.

April 24, 2020

The staff at Boucher are always friendly and accommodating. Adam really has a great crew there, i appreciate how thorough they are with my vehicles. More

by FLMTECH2001
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason, Adam Santas
Apr 29, 2020 -

Boucher Hyundai of Janesville responded

We are glad Adam and the rest of our Service Team are able to always take care of your vehicle's needs! Please let us know if there is anything else we can do for you! Safe travels!

April 22, 2020

I am not Denise, she is my sister. I have requested several times to have my email removed from her info, NEVER REMOVED IT! PLEASE DO SO More

by M-OLEARY
Recommend Dealer
No
Employees Worked With
Joe Valdez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2020 -

Boucher Hyundai of Janesville responded

We are very sorry for this inconvenience. Unfortunately, we do not have your full name so we cannot go into our system to unsubscribe you. At your earliest convenience, please call us at 608-750-1200 so we can take you off our email list. Thank you for bringing this to our attention.

April 22, 2020

Excellent Genesis Service This is my second Genesis in 5 years and it's all because this local team does a great job servicing the vehicles. I like how they pay attention to th More

by WNKNK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Santas
Apr 29, 2020 -

Boucher Hyundai of Janesville responded

Thank you for your kind words! It's always our pleasure!

April 16, 2020

Talk less The service was done in a timely manner. Don't make the customer wait over 10 minutes to pay because you can't stop talking to someone More

by SAPICKOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Santas
Apr 29, 2020 -

Boucher Hyundai of Janesville responded

Thanks for sharing!

April 16, 2020

As always, excellent and personal service. Office staff was very pleasant. All necessary precautions were taken to keep everyone healthy. I was told that my brakes would need replacing soon, but there wasn More

by LBHEFTY1962
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2020 -

Boucher Hyundai of Janesville responded

At Boucher, we are making it top priority to have our guests and employees feeling safe, sanitized, and comfortable at our dealership!

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