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Boucher Hyundai of Janesville - Service Center

Janesville, WI

4.4
516 Reviews

516 Reviews of Boucher Hyundai of Janesville - Service Center

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September 03, 2020

Great service, quick and polite. Price war fair, and Adam& Joe where very helpful. This survey is asking for to many words, That's my only complaint. More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam, Joe Valdez
Sep 09, 2020 -

Boucher Hyundai of Janesville responded

Thank you for taking the time to write this review, John!

August 28, 2020

I arrived 30 minutes early having inadvertently double booked my time. I explained as much and Boucher Hyundai stepped up. The service was standard top tier. Their attention to Covid-19 safety is reassuri More

by Aaron Haefer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
Sep 10, 2020 -

Boucher Hyundai of Janesville responded

Aaron, thank you for sharing!

August 27, 2020

They told me when I brought it in for the service I was having done on it . It was waiting for me no waiting. Thanks More

by WISCGO4GIRL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
Aug 27, 2020 -

Boucher Hyundai of Janesville responded

Thank you for sharing! We are glad you had a no wait service visit with us!

August 25, 2020

I have 2011 Hyundai Tucson and have always received great service! They are quick and efficient. Joe was honest and helpful. Wait time was minimal. More

by 26E10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
Aug 27, 2020 -

Boucher Hyundai of Janesville responded

We are glad we take care of all your vehicle needs here at Boucher!

August 21, 2020

Joe went above and beyond during a very busy day and handled my small issue. Thank you so much for fitting me in and taking care of my problem without having an appointment! More

by Brenda W.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
Aug 27, 2020 -

Boucher Hyundai of Janesville responded

It was our pleasure, Brenda!

August 20, 2020

We had our car in for service and couldn’t be happier with the way we were treated. They are professional friendly, and very serious about following COVID guidelines. Thanks! More

by BDKIELAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Santas , Joe Valdez
Aug 27, 2020 -

Boucher Hyundai of Janesville responded

Thank you for sharing! At Boucher, we're continuing our commitment to keep our guests and employees safe during the Covid-19 pandemic.

August 19, 2020

A GREAT SERVICE DEPARTMENT THAT TREATS YOU RIGHT all the way from Adam S to all the techs working back there SO HARD everyday so all of us people can drive safe. Thank you guys so much - GREAT JOB More

by omgssdd
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Adam Santas , Joe Valdez
Aug 27, 2020 -

Boucher Hyundai of Janesville responded

Thank you for the 5-star review!

August 18, 2020

Excellent service department! The courtesy ride service they have is a great convenience. I have taken my Sonata there for many years and the service is always good. More

by Shawn H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Santas , Joe Valdez
Aug 27, 2020 -

Boucher Hyundai of Janesville responded

Thank you for sharing, Shawn!

August 11, 2020

Had a great salesperson. Great experience with the service department personnel. Could use a severely improved customer waiting area for service though. Unusually long wait to get an available ser More

by JBLOHM
Recommend Dealer
Yes
Employees Worked With
Reilly West, Joe Valdez
Aug 27, 2020 -

Boucher Hyundai of Janesville responded

Thank you for your review and feedback. Please reach out to our Service Manager, Adam Santas, at 608-750-1200 with any further comments or concerns. Thank you!

August 08, 2020

Excellent customer service! Enjoyed the entire sales process. Service department has always been great. Would highly recommend if you're looking for a new car. More

by BRIANWSMITH
Recommend Dealer
Yes
Employees Worked With
Charles West, Adam Santas , Joe Valdez, Tom West
Aug 27, 2020 -

Boucher Hyundai of Janesville responded

Thank you for the positive review! It's great to hear you have had success with both our Sales and Service Departments!

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