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Boucher Hyundai of Janesville - Service Center

Janesville, WI

4.4
491 Reviews

491 Reviews of Boucher Hyundai of Janesville - Service Center

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September 12, 2020

Friendly employees-----Building a bit out dated, but I Friendly employees----- Building a bit out dated, but I was there for a recall and everything went well. We had a couple of other question's an More

by ADSIT66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2020 -

Boucher Hyundai of Janesville responded

Thank you for your feedback and review!

September 10, 2020

Wrote a note to Boucher Manager regarding my satisfaction with recent service ! Letter may be posted in your customer lounge if you would like to do so. More

by JMDOWNING14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2020 -

Boucher Hyundai of Janesville responded

Thank you!

September 04, 2020

Although I live almost an hour away from the dealership, they followed through with their pickup / delivery promise of my first service visit for my new G70 that I bought from them in June 2020. I'm very p More

by DMERRILL7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reilly West
Sep 09, 2020 -

Boucher Hyundai of Janesville responded

Thank you for choosing Boucher! Enjoy your new ride!

September 04, 2020

I stopped by service without an appointment so they could look at a window that was sticking when it went up and down. Both Joe and the Service Manager treated me well and immediately took the car in to be More

by Bill5350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles West, Adam Santas
Sep 09, 2020 -

Boucher Hyundai of Janesville responded

We are thrilled we were able to resolve your sticky window issue, Bill!

September 03, 2020

Joe was very friendly and detailed. The review was accurate. The work was done promptly and efficiently. The pricing was average. I am a happy customer More

by BRADLEYNELSON1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2020 -

Boucher Hyundai of Janesville responded

Bradley - thank you for the review!

September 03, 2020

Great service, quick and polite. Price war fair, and Adam& Joe where very helpful. This survey is asking for to many words, That's my only complaint. More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam
Sep 09, 2020 -

Boucher Hyundai of Janesville responded

Thank you for taking the time to write this review, John!

August 28, 2020

I arrived 30 minutes early having inadvertently double booked my time. I explained as much and Boucher Hyundai stepped up. The service was standard top tier. Their attention to Covid-19 safety is reassuri More

by Aaron Haefer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2020 -

Boucher Hyundai of Janesville responded

Aaron, thank you for sharing!

August 27, 2020

They told me when I brought it in for the service I was having done on it . It was waiting for me no waiting. Thanks More

by WISCGO4GIRL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2020 -

Boucher Hyundai of Janesville responded

Thank you for sharing! We are glad you had a no wait service visit with us!

August 25, 2020

I have 2011 Hyundai Tucson and have always received great service! They are quick and efficient. Joe was honest and helpful. Wait time was minimal. More

by 26E10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2020 -

Boucher Hyundai of Janesville responded

We are glad we take care of all your vehicle needs here at Boucher!

August 21, 2020

Joe went above and beyond during a very busy day and handled my small issue. Thank you so much for fitting me in and taking care of my problem without having an appointment! More

by Brenda W.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2020 -

Boucher Hyundai of Janesville responded

It was our pleasure, Brenda!

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