Back

Boucher Hyundai of Janesville - Service Center

Janesville, WI

4.4
516 Reviews

516 Reviews of Boucher Hyundai of Janesville - Service Center

Sort by
April 19, 2021

The staff and service advisors do an excellent job of communication, timeliness and it was an overall great experience. Thank you very much. One of the best dealerships experiences I have had. More

by julianled7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
Apr 21, 2021 -

Boucher Hyundai of Janesville responded

We are so happy to hear you had a positive experience with us here at Boucher!

April 16, 2021

Extremely friendly and polite. They were very attentive to my needs and made sure that they were met. Excellent service and prompt with appointment time More

by SKJSHAW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
Apr 21, 2021 -

Boucher Hyundai of Janesville responded

Thank you for sharing!

April 16, 2021

It was great. everyone was friendly, the place was clean and The card for a free car wash at the end was a nice new touch. I will be back. More

by KATIEandRon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
Apr 21, 2021 -

Boucher Hyundai of Janesville responded

Thank you for sharing, Katie!

April 10, 2021

My oil change took 1 1/2 hours which is too long. I was not pleased. I was in at 3 and did not leave until 4:30. More

by CAPUTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Valdez
Apr 21, 2021 -

Boucher Hyundai of Janesville responded

Caputo - we are sorry to hear you were not satisfied with the length of your oil change. We always advise people to make appointments ahead of time so we can prioritize all vehicles in a respectful time manor. Please reach out to our Service Manager, Adam Santas, at 608-750-1200 to discuss this further.

Apr 22, 2021 -

CAPUTO responded

I made an appointment days ahead of time and was there promptly. Your answer missed the point.

April 09, 2021

Adam Santas was most accommodating and timely in picking up my wife's Elantra for servicing. He and others in the dealership are definitely the determining factors for our relationship with it. More

by SPADD1870
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Santas
Apr 21, 2021 -

Boucher Hyundai of Janesville responded

Thank you for sharing!

April 09, 2021

The entire maintenance service group made my visit quick and easy! The entire maintenance team worked to make my visit fast and timely. Thank you! More

by WLKREY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
Apr 21, 2021 -

Boucher Hyundai of Janesville responded

It was our pleasure!

April 09, 2021

Great Service, exceptionally friendly, very helpful! Can’t say enough good things about this Service department. Adam was very helpful with setting up the appointment, and Joe did a great job seen the a More

by MATT092
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Santas , Joe Valdez
Apr 21, 2021 -

Boucher Hyundai of Janesville responded

Thank you for the review, Matt!

April 05, 2021

Great to work with. Fairly quick time frame. No pressure. I would recommend checking them out as I am extremely happy I gave them a visit as they are located two hours from me. More

by CRISTJOE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Farlenger
Apr 21, 2021 -

Boucher Hyundai of Janesville responded

Thank you for the kind review and recommendation!

March 30, 2021

The best in the business. Always willing to help and great service department. Wouldn't take my car anywhere else. I will continue to take my work too Joe and Adam More

by MARVIN.MONTALVO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Santas, Joe Valdez
Apr 21, 2021 -

Boucher Hyundai of Janesville responded

Thank you for the review!

March 30, 2021

They go out of there way to make sure you’re happy with your service. Dealer prices are a little high. Still would recommend them. More

by RON.N2RON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
Apr 21, 2021 -

Boucher Hyundai of Janesville responded

Thank you, Ron!

...
40
...