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Boucher Hyundai of Janesville - Service Center

Janesville, WI

4.4
491 Reviews

491 Reviews of Boucher Hyundai of Janesville - Service Center

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February 23, 2021

Big thank you to your company and Joe Valdez at the Janesville, Wi location for providing excellent customer service and communication going above and beyond to help me with my car care needs! The rece More

by SABRINADOZIER81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2021 -

Boucher Hyundai of Janesville responded

Sabrina - thank you for the positive review!

February 14, 2021

They are polite, helpful, friendly.Had no problem with They are polite, helpful, friendly. Had no problem with scheduling! They were ready for me when I arrived. I asked some questions regarding my car, More

by SWESENBERG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2021 -

Boucher Hyundai of Janesville responded

Thank you for sharing!

February 03, 2021

That are very helpful and explain what they do. I like it better than the Madison dearlership that I have been to. They always ask me if I want to do something if they find a problem More

by PAROSS638
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2021 -

Boucher Hyundai of Janesville responded

Thank you for sharing!

January 29, 2021

They were very helpful in getting me scheduled for my recalls, but it was unclear that I would be getting a rental as my car for the time my car was being repaired. I wish that was more clear. Next tim More

by cw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Santas
Mar 04, 2021 -

Boucher Hyundai of Janesville responded

Thank you for your feedback - we appreciate it.

January 14, 2021

I have dealt with your service center a few times within the last couple months and everyone there is always so helpful! Thanks again Adam for all your help ! Joe was great too !! More

by JAJENSEN57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam
Mar 04, 2021 -

Boucher Hyundai of Janesville responded

Thank you for the positive review!

January 11, 2021

Was happy that they diagnosed it correctly, fixed it quickly and now have no noise. We are very happy with the service provided - thank you More

by MPESTOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2021 -

Boucher Hyundai of Janesville responded

Thank you for sharing!

January 11, 2021

Service Department is awesome, want to compliment Adam for his professionalism and customer service I bought this vehicle used at this dealership where I had an positive experience More

by MACIASWOLFE2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Santas service mgr, Tim Linton, Marvin Montalvo
Jan 12, 2021 -

Boucher Hyundai of Janesville responded

We are glad you had a positive experience with our Service Department - thanks for sharing!

December 12, 2020

Always accommodating to my schedule and timely with service updates. Friendly and professional. Staff are upfront about costs associated with maintenance so there are no unwelcome surprises! More

by CHISHOLMS
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2020 -

Boucher Hyundai of Janesville responded

Thanks for sharing!

December 10, 2020

o Diagnosis of current maintenance requirements is always thorough and complete. o I always wait on premises for service to be completed in the very nice waiting room with bathroom. Work is always complete More

by RGERTMANN
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Evans, Adam Santas
Dec 16, 2020 -

Boucher Hyundai of Janesville responded

Thank you for sharing!

December 04, 2020

ALWAYS TREATED GREAT AND THE WORK IS DONE EXPERTLY & QUICKLY. JOE AND ADAM DO A GREAT JOB FOR YOU. THEY EVEN DROPPED MY CAR OFF AT MY APARTMENT FOR ME. I AM SEMI-HANDICAPPED More

by TPIERSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2020 -

Boucher Hyundai of Janesville responded

Thank you for sharing your experience!

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