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Boucher Hyundai of Janesville - Service Center

Janesville, WI

4.4
516 Reviews

516 Reviews of Boucher Hyundai of Janesville - Service Center

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May 09, 2022

The work they did was fine, waiting room was fine, and the work they did was quick. More

by RNORMAN5300
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
Jun 02, 2022 -

Boucher Hyundai of Janesville responded

Thank you for your review! We appreciate it!

May 04, 2022

Good experience. The staff are always friendly and easy to work with, wish they had an on-site car wash though. More

by PONCEKEITH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
May 04, 2022 -

Boucher Hyundai of Janesville responded

Thank you so much for the awesome review! Take care!

May 01, 2022

They answer all my questions and made me feel comfortable while I wait. Was done in the time they told me More

by tinarichardson34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
May 04, 2022 -

Boucher Hyundai of Janesville responded

Thank you for the great review! We appreciate it.

April 29, 2022

Very friendly and personable. They have always taken care of what I need done. Thanks. More

by VESWOMAN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember his name. Works w Joe, Charles West, Joe Valdez
Apr 29, 2022 -

Boucher Hyundai of Janesville responded

Thank you for the positive feedback and for being a loyal customer! Safe travels!

April 26, 2022

Always friendly service, easy to set up the appointment on my app. Joe answered all my questions. More

by pdskelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
Apr 29, 2022 -

Boucher Hyundai of Janesville responded

Thank you for sharing! Please let us know if there's anything else we can help you with. Take care!

April 23, 2022

Paid them $150 to do an inspection of the car in addition to diagnosing a noise issue. They diagnosed the issue, but never gave me the report on the multi point inspection, which they said they did. I am con More

by ANDREWSHULER00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure which employees but it’s probably an entire store issue
May 26, 2022 -

Boucher Hyundai of Janesville responded

Thank you for taking the time to leave us feedback. We sincerely apologize for not providing your vehicle report after service. We have informed our team that this is and was always required. Our service manager has sent the report over to you please give us a call at 608-750-1200 if there is anything else we can do to help.

April 19, 2022

It’s a great dealership but this group of people are all new and don’t seem to be as friendly as Adam was More

by eadsreba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Demian Wright
Apr 21, 2022 -

Boucher Hyundai of Janesville responded

Thank you for the feedback! We will note this for future services. Thank you for choosing Boucher!

April 11, 2022

I appreciate the timeliness and cleanliness of the team. I had two appointments recently and all of my needs were met. The team is thorough and maintains great communication with me throughout the process. More

by Kristin Walther
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orville Axelson, Joe Valdez
Apr 15, 2022 -

Boucher Hyundai of Janesville responded

Kristin, it is great to read such wonderful comments about your recent experience with us! Please let us know if there is ever anything else we can do for you! Safe travels!

April 07, 2022

Greater quickly & warranty work was completed within an hour. As always, all employees were polite. More

by jsislo51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles West, Joe Valdez, Marvin Montalvo
Apr 07, 2022 -

Boucher Hyundai of Janesville responded

We appreciate the review. Thank you so much!

April 06, 2022

The service department and team were on time and serviced my SUV well. No issues and were very pleasant. I always feel welcomed when I come. More

by JJOBE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
Apr 07, 2022 -

Boucher Hyundai of Janesville responded

Thank you for the great review! Safe travels.

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