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Boucher Hyundai of Janesville - Service Center

Janesville, WI

4.4
491 Reviews

491 Reviews of Boucher Hyundai of Janesville - Service Center

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April 23, 2022

Paid them $150 to do an inspection of the car in addition to diagnosing a noise issue. They diagnosed the issue, but never gave me the report on the multi point inspection, which they said they did. I am con More

by ANDREWSHULER00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure which employees but it’s probably an entire store issue
May 26, 2022 -

Boucher Hyundai of Janesville responded

Thank you for taking the time to leave us feedback. We sincerely apologize for not providing your vehicle report after service. We have informed our team that this is and was always required. Our service manager has sent the report over to you please give us a call at 608-750-1200 if there is anything else we can do to help.

April 19, 2022

It’s a great dealership but this group of people are all new and don’t seem to be as friendly as Adam was More

by eadsreba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Demian Wright
Apr 21, 2022 -

Boucher Hyundai of Janesville responded

Thank you for the feedback! We will note this for future services. Thank you for choosing Boucher!

April 11, 2022

I appreciate the timeliness and cleanliness of the team. I had two appointments recently and all of my needs were met. The team is thorough and maintains great communication with me throughout the process. More

by Kristin Walther
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Orville Axelson
Apr 15, 2022 -

Boucher Hyundai of Janesville responded

Kristin, it is great to read such wonderful comments about your recent experience with us! Please let us know if there is ever anything else we can do for you! Safe travels!

April 07, 2022

Greater quickly & warranty work was completed within an hour. As always, all employees were polite. More

by jsislo51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles West, Marvin Montalvo
Apr 07, 2022 -

Boucher Hyundai of Janesville responded

We appreciate the review. Thank you so much!

April 06, 2022

The service department and team were on time and serviced my SUV well. No issues and were very pleasant. I always feel welcomed when I come. More

by JJOBE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2022 -

Boucher Hyundai of Janesville responded

Thank you for the great review! Safe travels.

April 06, 2022

Their service department is excellent, they will go above and beyond to make sure the customer is well taken care of. More

by TYBERG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2022 -

Boucher Hyundai of Janesville responded

Thank you so much for the kind review! We appreciate it.

April 04, 2022

Sales and service are very good Oneida was great to work with for a Sales person More

by LUEK1974
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oneida Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2022 -

Boucher Hyundai of Janesville responded

We appreciate the great review! We are lucky to have Oneida on our team. Take care.

March 29, 2022

Always friendly and on time. Nothing else to say. Have gone here often. Convenient location More

by DFIGI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2022 -

Boucher Hyundai of Janesville responded

Thank you for the great review! Save travels.

March 23, 2022

They are always friendly and get my car done in a timely manner. Love this place More

by Trucalling10091
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2022 -

Boucher Hyundai of Janesville responded

And we love hearing that! Thank you for choosing us!

March 18, 2022

Excellent service and friendly staff. They went out of their way to make our experience very positive. More

by KMLASERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2022 -

Boucher Hyundai of Janesville responded

Great to hear! Thank you!

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