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Boucher Hyundai of Janesville - Service Center

Janesville, WI

4.4
491 Reviews

491 Reviews of Boucher Hyundai of Janesville - Service Center

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June 16, 2022

After a few years of consistently amazing service, I can now say with enthusiasm that the Boucher Hyundai of Janesville Service Department is my first Dealer love experience. More

by ROBERT.NL.BROWNING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2022 -

Boucher Hyundai of Janesville responded

Robert- we love hearing things like this from our customers. We greatly appreciate your business and look forward to seeing you again soon!

June 16, 2022

Easy to schedule appointment and my car was picked up a returned as scheduled. Polite individuals all around. More

by TJWHOLDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Walker
Aug 15, 2022 -

Boucher Hyundai of Janesville responded

Thanks for leaving us great feedback!

June 14, 2022

The service was welcoming upon arrival, accommodating of requests, great communicators to set expectations and willing to not just attend to the purpose of my visit but willing to not just answer a question More

by pflynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy (I think) in the body shop buffed out a paint stain from my new car sitting under a leaky rain gutter. He went way above and beyond!!, Paul Walker
June 09, 2022

They customer service along with the secretary in the office are absolutely fantastic. I always enjoy bringing my Tucson to them because of the excellent quality of work and the friendly faces. Thank yo More

by TOOTALLTOM81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2022

The service people were quick and efficient handling the oil change! He clearly spelled out all of my options and made me aware of everything that they did! Highly recommend. More

by petersol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Walker
June 04, 2022

Service was great and performed in a timely manner. Joe was courteous and did a good job explaining recommended services and answering questions. More

by DONNABOB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2022 -

Boucher Hyundai of Janesville responded

Thank you so much for the detailed feedback, Donna. We look forward to seeing you again soon!

June 03, 2022

First time customer at the service dept as we just moved here. Great Service! Thank you! More

by cwhereatt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Walker
Jun 08, 2022 -

Boucher Hyundai of Janesville responded

Welcome to town! We appreciate your business and look forward to seeing you again in the future!

June 02, 2022

I took my Tucson in for its first oil change and the service was great. More

by MISTYMUNZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Walker
Jun 08, 2022 -

Boucher Hyundai of Janesville responded

Thank you so much!

May 31, 2022

Joe was friendly and explained the details of the service needed. Voicemail and text let us know when the brake work was finished, in time to pick up our Santa Fe before closing time. Thanks. Everything More

by STANEKGB
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2022

Received great service! Thank you! Why is there a 15 word minimum? I don’t need 15 words. More

by nbooth17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure who it was, Paul Walker
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