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Boucher Hyundai of Janesville - Service Center

Janesville, WI

4.4
491 Reviews
Call Service Center (608) 607-3778

491 Reviews of Boucher Hyundai of Janesville - Service Center

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November 19, 2022

The associate was very friendly and they had my vehicle done when they said it would be. More

by BAMMA222000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Walker
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Nov 21, 2022 -

Boucher Hyundai of Janesville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 16, 2022

Unfriendly, would not give me a loaner car. Unpleasant experience. Still wasn't fixed right . More

by SKRITZ4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
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Nov 19, 2022 -

Boucher Hyundai of Janesville responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly so we can discuss your experience one-on-one. Paul Walker, Service Manager 608-750-1200

November 11, 2022

They were very helpful with my issues and fixing my recalls that needed to be attended to! More

by RFHOAK21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2022 -

Boucher Hyundai of Janesville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 10, 2022

The employees that work there are very nice to the costumers, enjoyed doing business with them. More

by PATPRISK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2022 -

Boucher Hyundai of Janesville responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Boucher Hyundai of Janesville.

November 09, 2022

I needed to have body work done, first service, and have new seat belts installed. The staff at Hyundai worked together to get everything finished so that I could pick up my car at one location. After havin More

by jimeckhart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Nogaj
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Nov 09, 2022 -

Boucher Hyundai of Janesville responded

Thank you so much for your kind words; and for taking the time to leave us this wonderful feedback. We truly appreciate your business. We look forward to having you as one of our valued customers for years to come, Jim.

November 07, 2022

They can’t seem to solve the problem my car is having each time. Help More

by TEACHMARE2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Joe Valdez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Walker
Report | Print
Nov 10, 2022 -

Boucher Hyundai of Janesville responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please give us a call so we can further discuss. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Paul Walker, Service Manager 608-750-1200

November 04, 2022

Appointment went great with no running to the dealership and taking up a bunch of my time. More

by ANDREWSIGWELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Walker
Report | Print
Nov 04, 2022 -

Boucher Hyundai of Janesville responded

It has been a pleasure serving you, Andrew. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Boucher Hyundai of Janesville, we look forward to having you as a valued customer for many years to come!

November 02, 2022

Great service! They got me in for my appointment right on time. I had an oil change and tire rotation, and the also needed software update. I am very pleased with t More

by wilsn5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Walker
Report | Print
Nov 02, 2022 -

wilsn5 responded

Great job guy’s 👍

November 01, 2022

We needed new brakes on our older model Tuscon. Orv Axelson helped us get an estimate and work out a time to get our vehicle in to be serviced. The new brakes are done and we are very pleased. More

by RLMDJAC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orville Axelson
Report | Print
Nov 01, 2022 -

Boucher Hyundai of Janesville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Boucher Hyundai of Janesville, we look forward to having you as one of our valued customers for many more years to come!

October 26, 2022

It was quick, they were polite and helped me out a ton! Great service people ♥️ More

by NDIGOWEBSTER22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 27, 2022 -

Boucher Hyundai of Janesville responded

Thank you for choosing Boucher Hyundai of Janesville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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