Boucher Hyundai of Janesville - Service Center

This was our first visit to the service department for routine maintenance on a car purchased last November and everything was taken care of efficiently and free. routine maintenance on a car purchased last November and everything was taken care of efficiently and free. More

They were attentive, listened to my needs / wants and were very mindful of my time. After I was home, Cayden followed up and let me know how to do something that I was struggling with. Far better experie were very mindful of my time. After I was home, Cayden followed up and let me know how to do something that I was struggling with. Far better experience than when I bought my Honda. More

Sadie the Palisade’s battery died in a parking lot on a very hot day. I called service and they came and took me to the shop to wait while they got my car started and back to the shop. They put in a new very hot day. I called service and they came and took me to the shop to wait while they got my car started and back to the shop. They put in a new battery and I was on my way. They answer any and all question, offer solutions. Their quick to solve the issue is why I tell everyone, go to Boucher Hyundai. I love that they acknowledge, Sadie. The man above Joe was a great help that day, sorry I don’t remember his name. More

Excellent Service Got in met by friendly well prepared staff and hardly finished my coffee before Joe came in explained service 7'000 mile svc, oil,lube & rotate tires. As always great service staff and hardly finished my coffee before Joe came in explained service 7'000 mile svc, oil,lube & rotate tires. As always great service More

Very quick turnaround on oil change and tire rotation. Thorough review of all maintenance items. Thorough review of all maintenance items. More

Had a concern about a leak, but was never notified if I actually had a leak, wish there was more info on service itemized receipt about condition on car or how the tires are actually had a leak, wish there was more info on service itemized receipt about condition on car or how the tires are More

We’ve been taking our vehicle to Janesville for service for over a year. Everyone is so friendly and the service center is very customer friendly. Joe takes good care of our vehicle for us. We live in Illi for over a year. Everyone is so friendly and the service center is very customer friendly. Joe takes good care of our vehicle for us. We live in Illinois but drive to this service center for all our service needs. More

They are always attentive and helpful, trying to work within our schedule. We trust them. within our schedule. We trust them. More

I'm usually pleased with my experience at Boucher Service Department, but I left confused and feeling like I'd wasted my time. My car had what seemed like a pretty serious warning come up on the dash - "Shif Department, but I left confused and feeling like I'd wasted my time. My car had what seemed like a pretty serious warning come up on the dash - "Shifter malfunction, service immediately!" - and it wouldn't go from park to any other gear. I restarted the car and it cleared the message and the shifter worked again, but I still made it a point to get it in ASAP. I took the car in, waited about 35 minutes, and was told it didn't come up on the computer, so not to worry about it. I am leaving for Michigan this weekend for a seven and a half hour drive. Doesn't make me feel confident at all driving my car that far away. As I get closer to the end of my bumper to bumper warranty (I'm at about 55k/60k miles), I feel like service is dropping off and they seem less interested in fixing the issues I have. Like if they just wait another 5k miles it won't be their cost to fix anymore. Last visit they noticed the cabin filter was dirty and told me it needed replacing, when I asked them to replace it they said they didn't have any in stock and couldn't get any. The car is only three years old? More

Genesis service manager was polite and efficient. All work was done within 1 hour as he predicted. The video was a nice touch that Boucher must have added since my last visit there. Did not speak All work was done within 1 hour as he predicted. The video was a nice touch that Boucher must have added since my last visit there. Did not speak or meet Joe Valdez, so no rating. Orville Axelson was my service agent. More