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Boucher Hyundai of Janesville - Service Center

Janesville, WI

4.4
491 Reviews

491 Reviews of Boucher Hyundai of Janesville - Service Center

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July 28, 2023

Took me for service when I arrived early and got me out sooner than expected. Yes! More

by rayszczepaniak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I'm sorry that I didn't get his name but he was the only one with a red shirt on. 5 stars!
Jul 28, 2023 -

Boucher Hyundai of Janesville responded

Thank you for choosing Boucher Hyundai of Janesville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 27, 2023

Everyone is SO helpful when u have questions. They are very knowledgable. I always have a great experience. More

by BSMAGNUM83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2023 -

Boucher Hyundai of Janesville responded

Thank you for taking the time to share your feedback with us. We appreciate your five-star rating. We will share your comments with our team, and we look forward to working with you again.

July 27, 2023

This was my first service appt with my leased car and it went extremely easy and they took care of a small issue that needed repair at no cost due to being covered by the warranty. Excellent service! High More

by MOXLEY816
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2023 -

Boucher Hyundai of Janesville responded

Thank you for taking the time to leave us a five-star review. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 24, 2023

This was our first visit to the service department for routine maintenance on a car purchased last November and everything was taken care of efficiently and free. More

by BFCAMERON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Sederstrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Boucher Hyundai of Janesville responded

Thanks for sharing your thoughts about your experience with Boucher Hyundai of Janesville. We appreciate your business and hope to see you again soon!

July 19, 2023

They were attentive, listened to my needs / wants and were very mindful of my time. After I was home, Cayden followed up and let me know how to do something that I was struggling with. Far better experie More

by DKELM100
Recommend Dealer
Yes
Employees Worked With
Demian Wright, Megan Weinburger, Cayden Chapman
Jul 19, 2023 -

Boucher Hyundai of Janesville responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Boucher Hyundai of Janesville!

July 12, 2023

Sadie the Palisade’s battery died in a parking lot on a very hot day. I called service and they came and took me to the shop to wait while they got my car started and back to the shop. They put in a new More

by vicki815
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2023 -

Boucher Hyundai of Janesville responded

Thank you for your business and this review, Vicki. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 01, 2023

Excellent Service Got in met by friendly well prepared staff and hardly finished my coffee before Joe came in explained service 7'000 mile svc, oil,lube & rotate tires. As always great service More

by JOHNLFRANCIS71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Boucher Hyundai of Janesville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

June 28, 2023

Very quick turnaround on oil change and tire rotation. Thorough review of all maintenance items. More

by BMOSHER4
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2023 -

Boucher Hyundai of Janesville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Boucher Hyundai of Janesville, we look forward to having you as one of our valued customers for many more years to come!

June 23, 2023

Had a concern about a leak, but was never notified if I actually had a leak, wish there was more info on service itemized receipt about condition on car or how the tires are More

by roman Gonzalez
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2023 -

Boucher Hyundai of Janesville responded

Thank you, Roman, for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Michael Fowler, Service Manager 608-750-1200

June 22, 2023

We’ve been taking our vehicle to Janesville for service for over a year. Everyone is so friendly and the service center is very customer friendly. Joe takes good care of our vehicle for us. We live in Illi More

by Rivers
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2023 -

Boucher Hyundai of Janesville responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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