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Boucher Hyundai of Janesville - Service Center

Janesville, WI

4.4
507 Reviews

507 Reviews of Boucher Hyundai of Janesville - Service Center

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December 02, 2023

I don't need a 4000 dollar quote for other repairs when i came in for a recall fix. More

by DALE.MATTHUSEN
Recommend Dealer
No
Dec 04, 2023 -

Boucher Hyundai of Janesville responded

Hi Dale, we regret to hear that you are displeased with your recent experience with us. We strive to make sure you have a 5-star experience. Please reach out to our service manager, Jason Molle, at 608-750-1200 so that we can make this right.

December 02, 2023

The service techs were were vary professional in every way. They kept ?? me informed all though the experience. More

by Muirdr1
Recommend Dealer
Yes
Employees Worked With
No ??
Dec 04, 2023 -

Boucher Hyundai of Janesville responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

December 02, 2023

Friendly, knowledgeable and Explain in words I understood. I could understand what they were saying More

by KH00491
Recommend Dealer
Yes
Dec 04, 2023 -

Boucher Hyundai of Janesville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 30, 2023

Joe is great I am Old and handicapped I cannot say enough about how professional and friendly Joe is he has been taking care of me for years More

by TPIERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All the guys are very good
Dec 01, 2023 -

Boucher Hyundai of Janesville responded

Hi there, we are glad that Joe was able to provide you with such a great experience! Please let us know if we can ever help you in the future.

November 27, 2023

Very personal, thorough, and customer friendly. I would recommend this dealership for their outstanding service More

by Sockdiesel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2023 -

Boucher Hyundai of Janesville responded

Hi there, thank you for your kind review; we are happy to pass along your comments to the team! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

November 24, 2023

Very friendly, very informative, fast service The recall service did not take as long as I thought it would. More

by PRODEI_2000
Recommend Dealer
Yes
Nov 24, 2023 -

Boucher Hyundai of Janesville responded

Hi there, we're glad everything was completed quickly and to your satisfaction! Thank you so much again for your feedback! We hope you have a great day!

November 24, 2023

We have been satisfied with our services through Boucher Hyundai of Janesville. Everyone has always been polite and efficient with their services. More

by LINDBERGMJ23
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Valdez
Nov 28, 2023 -

Boucher Hyundai of Janesville responded

Hi there, your satisfaction is our top priority. Feel free to reach out to us if you need anything. Have a wonderful day.

November 23, 2023

Very professional and helpful. Staff is always friendly and helpful. I am always confident to use Boucher. More

by rinkermj79
Recommend Dealer
Yes
Nov 24, 2023 -

Boucher Hyundai of Janesville responded

HI there, thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.

November 23, 2023

The technician was very knowledgeable and the tech and service writer had great communication Satisfied More

by Laurelhertel
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Valdez
Nov 24, 2023 -

Boucher Hyundai of Janesville responded

Hi there, we are glad that you had such a great experience with our team. It's a pleasure to be of service to you! Feel free to reach out to us if you need anything. Have a wonderful day.

November 18, 2023

I call to make the appointment and I just asked for an oil change and to check back passenger wheel for small leak. I got the bill and they did a full tire rotation which I did not ask for. And I thought More

by NANOOKWI
Recommend Dealer
No
Nov 22, 2023 -

Boucher Hyundai of Janesville responded

Hi there, we regret to hear that you had this experience with us. We strive to make sure you have a 5-star experience. Please reach out to our SERVICE Manager, Jason Molle, at 608-750-1200 so that we can make this right.

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