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Boucher Hyundai of Janesville - Service Center

Janesville, WI

4.4
491 Reviews

491 Reviews of Boucher Hyundai of Janesville - Service Center

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November 24, 2023

We have been satisfied with our services through Boucher Hyundai of Janesville. Everyone has always been polite and efficient with their services. More

by LINDBERGMJ23
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Valdez
Nov 28, 2023 -

Boucher Hyundai of Janesville responded

Hi there, your satisfaction is our top priority. Feel free to reach out to us if you need anything. Have a wonderful day.

November 23, 2023

The technician was very knowledgeable and the tech and service writer had great communication Satisfied More

by Laurelhertel
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Valdez
Nov 24, 2023 -

Boucher Hyundai of Janesville responded

Hi there, we are glad that you had such a great experience with our team. It's a pleasure to be of service to you! Feel free to reach out to us if you need anything. Have a wonderful day.

November 23, 2023

Very professional and helpful. Staff is always friendly and helpful. I am always confident to use Boucher. More

by rinkermj79
Recommend Dealer
Yes
Nov 24, 2023 -

Boucher Hyundai of Janesville responded

HI there, thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.

November 18, 2023

I call to make the appointment and I just asked for an oil change and to check back passenger wheel for small leak. I got the bill and they did a full tire rotation which I did not ask for. And I thought More

by NANOOKWI
Recommend Dealer
No
Nov 22, 2023 -

Boucher Hyundai of Janesville responded

Hi there, we regret to hear that you had this experience with us. We strive to make sure you have a 5-star experience. Please reach out to our SERVICE Manager, Jason Molle, at 608-750-1200 so that we can make this right.

November 18, 2023

A little unhappy it took two weeks to replace a thermostat, much less the fact the car is a 2022 needing a new thermostat but that's besides the point. When I got the car back it was horribly dirty More

by Josh Simonson
Recommend Dealer
No
Employees Worked With
Joe Valdez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Valdez
Nov 22, 2023 -

Boucher Hyundai of Janesville responded

Hi Josh, we regret to hear that you are displeased with your recent experience with us. We strive to make sure you have a 5-star experience. Please reach out to our service manager, Jason Molle, at 608-750-1200 so that we can make this right.

November 15, 2023

Very friendly and polite, and very careful with my vehicle when changing the oil and rotating tires More

by Kdsfrye
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Valdez
Nov 22, 2023 -

Boucher Hyundai of Janesville responded

Hi there, thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.

November 02, 2023

Hyundai has always been very helpful with anything I’ve needed. Most recently a warranty issue on the airbag sensor, they also voluntarily fixed a couple of other things under warranty and let me know what More

by KIMBERLY.RICKELS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2023 -

Boucher Hyundai of Janesville responded

Hi Kimberly, we want all our clients to have a comfortable and stress-free experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 01, 2023

They notified me of any issues and answered follow up questions. They were also able to complete additional needed work same day. More

by Ariel Derosier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

Boucher Hyundai of Janesville responded

Hi Ariel, it is our goal for all our staff to provide a positive customer experience and we’re glad you are satisfied. Thank you for the great rating and please come back to see us again.

October 21, 2023

The service department there is is great to work with. Do not have a problem getting appointment for service. More

by GYELINEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2023 -

Boucher Hyundai of Janesville responded

Hi there, we appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

October 17, 2023

Very courteous. Gave me a ride home to wait and picked me back up. Didn’t take as long as I thought. More

by cbrecklin77
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2023 -

Boucher Hyundai of Janesville responded

Hi there, we're happy to hear you had such a positive experience with our team! If you're ever in need of more help, please let us know!

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