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Boucher Hyundai of Janesville - Service Center

Janesville, WI

4.4
491 Reviews

491 Reviews of Boucher Hyundai of Janesville - Service Center

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December 16, 2023

Was misinformed on the services done to my vehicle, doesn’t seem right to me More

by ML3108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Valdez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Boucher Hyundai of Janesville responded

Hello, we regret to hear that your experience with us was not a more positive one. We strive to make sure you have a 5-star experience. Please reach out to our General Manager, Jason Molle, at 608-750-1200 so that we can make this right.

December 12, 2023

Very pleased with the staff, excellent service and selection of vehicles. Would highly recommend to others. More

by GAMERMOMMY33
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Valdez
Dec 13, 2023 -

Boucher Hyundai of Janesville responded

Hi there, we are glad that you had such a great experience with our team. It's a pleasure to be of service to you! Thanks again for the recommendation, and have an amazing day!

December 12, 2023

I arrived right at my appointment time and was going to wait. They said it would be 1.5 hours and they had me out earlier!! Nice sitting area with morning coffee and TV to pass the time. More

by maumakutz
Recommend Dealer
Yes
Dec 13, 2023 -

Boucher Hyundai of Janesville responded

Hi there, we always want to hear back from our clients and we're glad you had such a positive experience with us! We can't wait to see you again, have a great day.

December 12, 2023

I was made to feel safe and special . . helping with my walker and explaining the services performed to my car. More

by ginron
Recommend Dealer
Yes
Employees Worked With
Trenton not sure of spelling
Dec 13, 2023 -

Boucher Hyundai of Janesville responded

Hi there, we strive to make sure you have an amazing experience at our dealership. Your satisfaction is important to us! We do hope we can be of assistance in the future. Take care!

December 11, 2023

Service was excellent. Friendly staff and very professional Quick service. Waiting area very clean Would highly recommend More

by jdedmonds3030
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Valdez
Dec 13, 2023 -

Boucher Hyundai of Janesville responded

Hi there, it is great to hear everything was done quickly and to your satisfaction! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

December 11, 2023

Easy to work with, kept me informed as I waited for my new vehicle. The vehicle was in excellent condition when it was delivered More

by wilsn5
Recommend Dealer
Yes
Employees Worked With
Oneida
Dec 13, 2023 -

Boucher Hyundai of Janesville responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We can't wait to see you again, have a great day.

December 11, 2023

Everyone was efficient and made sure we were completely satisfied when we left Friendly and respectful More

by KJSARENICH
Recommend Dealer
Yes
Employees Worked With
Zack S
Dec 13, 2023 -

Boucher Hyundai of Janesville responded

Hi there, your satisfaction is our top priority. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 11, 2023

I drive from DeForest wi to Janesville to get service due to poor service at Zimbricks Madison worth the drive More

by tcloss23
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Valdez
Dec 13, 2023 -

Boucher Hyundai of Janesville responded

Hi there, we strive to make sure you have an amazing experience at our dealership. Your satisfaction is important to us! We do hope we can be of assistance in the future. Take care!

December 10, 2023

Thanks for the great customer service from Cayden! Megan was great too. We would have some questions about our new car which will contact Cayden soon. More

by Mo Mashal
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cayden and Magen
Dec 11, 2023 -

Boucher Hyundai of Janesville responded

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We do hope we can be of assistance in the future. Take care!

December 08, 2023

So far everything is going good with the vehicle. Which I am thrilled about considering Waukesha dealership couldn’t get it right over the course of 11 months. Only downfall was communication wasn’t More

by CPFEIL2024
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Valdez
Dec 08, 2023 -

Boucher Hyundai of Janesville responded

Hi, we're happy to hear you enjoyed your service at our dealership. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

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