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Boucher Hyundai of Janesville - Service Center

Janesville, WI

4.4
507 Reviews

507 Reviews of Boucher Hyundai of Janesville - Service Center

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January 16, 2024

Always great when Joe takes care of me And I always get in really quick More

by MESTACKLE
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Valdez
Jan 16, 2024 -

Boucher Hyundai of Janesville responded

Hi there, we're glad everything was completed quickly and to your satisfaction! Thank you so much again for your feedback! We hope you have a great day!

January 16, 2024

Always friendly, always good to explain. Quick service I've always had great service from them! More

by JOSHUAPAQ2
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Valdez
Jan 16, 2024 -

Boucher Hyundai of Janesville responded

Hi Joshua, we're glad everything was completed quickly and to your satisfaction! Thank you so much again for your feedback! We hope you have a great day!

January 16, 2024

The service team kept us fully informed over this long repair situation. Communication was excellent. More

by SKIPMARSHALL517
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Valdez
Jan 16, 2024 -

Boucher Hyundai of Janesville responded

Hi there, we are glad that you had such a great experience with our team. It's a pleasure to be of service to you! We're looking forward to your next visit with us!

January 16, 2024

Service was fast and efficient. I highly recommend Boucher Hyundai. I can't wait for my next service appointment. More

by MIKEMCCOOL
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Valdez
Jan 16, 2024 -

Boucher Hyundai of Janesville responded

Hi there, it is great to hear everything was done quickly and to your satisfaction! Thanks again for the recommendation, and have an amazing day!

January 16, 2024

I asked Joe about a quote I was given in Dec for some work needed. He said he would honor it but when I checked out he hadn't honor the quote. I had to ask cashier who then talked to him. Minor detail bu More

by tcloss23
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Valdez
Jan 16, 2024 -

Boucher Hyundai of Janesville responded

Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

January 16, 2024

I arrived on time for my appointment and after 45 minutes they were just pulling the car into the garage, when I thought they would be done. They didn't inform me there was going to be a delay. When I expres More

by DEC813
Recommend Dealer
No
Employees Worked With
Joe Valdez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Valdez
Jan 16, 2024 -

Boucher Hyundai of Janesville responded

Hi, we regret to hear that you are displeased with your recent experience with us. We strive to make sure you have a 5-star experience. Please reach out to our SERVICE Manager, Jason Molle, at 608-750-1200 so that we can make this right.

January 16, 2024

Well it took forever and then my door wasn't fixed like I was told. In fact it's worse and now my door handle on the front passenger side only opens from the outside. Still haven't received a call about my m More

by BRITNEYPANKHURST
Recommend Dealer
No
Employees Worked With
Joe Valdez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Valdez
Jan 16, 2024 -

Boucher Hyundai of Janesville responded

Hi there, we regret to hear that you had this experience with us. We strive to make sure you have a 5-star experience. Please reach out to our service manager, Jason Molle, at 608-750-1200 so that we can make this right.

January 16, 2024

Very efficient Friendly, great service, done in a timely manner Good wait time, clean, fast More

by lmasmom
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Valdez
Jan 16, 2024 -

Boucher Hyundai of Janesville responded

Hi there, it is great to hear everything was done quickly and to your satisfaction! We can't wait to see you again, have a great day.

January 16, 2024

i always feel confident bringing my car here. and i absolutely appreciate how flexible it is to work with them as far as pick ups for my car or if i need shuttles while my car is being taken care More

by MAYRACRUZ.1996
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Valdez
Jan 16, 2024 -

Boucher Hyundai of Janesville responded

Hi Mayra, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

January 16, 2024

Initial call answered promptly . Appt on time. Scheduled work done in time estimated. Additional work done as well to correct new issue. More

by RUTHANN.GASTON
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Valdez
Jan 16, 2024 -

Boucher Hyundai of Janesville responded

Hi Ruthann, we appreciate your positive review about your recent experience with us! We do hope we can be of assistance in the future. Take care!

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