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Boucher Hyundai of Janesville - Service Center

Janesville, WI

4.4
507 Reviews
Call Service Center (608) 607-3778

507 Reviews of Boucher Hyundai of Janesville - Service Center

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January 16, 2024

I enjoy dealing with the dealership because they are friendly, kind, answer questions and the service is done in a timely manner. More

by sstralow
Recommend Dealer
Yes
Employees Worked With
I don't remember the gentleman's name but I've dealt with him before.
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Jan 17, 2024 -

Boucher Hyundai of Janesville responded

Hi, we're glad everything was completed quickly and to your satisfaction! We do hope we can be of assistance in the future. Take care!

January 16, 2024

Trenton did a great job getting the issues with my daughter's Tucson fixed in a timely fashion. Great customer service. Highly recommend. More

by DCWRIGHT1
Recommend Dealer
Yes
Employees Worked With
Trenton
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Jan 17, 2024 -

Boucher Hyundai of Janesville responded

We're glad everything was completed quickly and to your satisfaction! Thanks again for the recommendation, and have an amazing day!

January 16, 2024

Had what I wanted Onieda was easy to work with, still waiting to try service scheduling out More

by TAMMY32
Recommend Dealer
Yes
Employees Worked With
Onieda
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Jan 17, 2024 -

Boucher Hyundai of Janesville responded

Thanks for highlighting some of our staff who helped make this such a great experience! We can't wait to see you again, have a great day.

January 16, 2024

I was there before another person. I had a 2 pm appointment and came in at 2. They took the other person first. I have to take time off work to get and oil change and tire rotation. I More

by S.mcdilda
Recommend Dealer
No
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Jan 17, 2024 -

Boucher Hyundai of Janesville responded

Hi, we regret to hear that your experience with us was not a more positive one. We strive to make sure you have a 5-star experience. Please reach out to our Service Manager, Ross Cartwright, at 608-750-1200 so that we can make this right.

January 16, 2024

Very professional easy to work with Very courteous and willing to listen to me and any concerns More

by P Robinson
Recommend Dealer
Yes
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Jan 16, 2024 -

Boucher Hyundai of Janesville responded

Hi P Robinson, we pride ourselves on quality and professionalism, so we're happy to hear you enjoyed your recent visit! Please let us know if we can ever help you in the future.

January 16, 2024

Last time I was there, they installed a faulty oil filter and did not check to see if my truck was leaking before they let me go. I leaked oil all the way home. Got it all over my driveway. I asked them to r More

by MEYER.MORGAN
Recommend Dealer
No
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Jan 16, 2024 -

Boucher Hyundai of Janesville responded

Hi Meyer, we are disappointed to hear that your experience was not a positive one. We strive to make sure you have a 5-star experience. Please reach out to our service manager, Jason Molle, at 608-750-1200 so that we can make this right.

January 16, 2024

Service department, as always, is amazing! I drive to Janesville, instead of Madison, because you guys are awesome. More

by ETUMPACH
Recommend Dealer
Yes
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Jan 16, 2024 -

Boucher Hyundai of Janesville responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We can't wait to see you again, have a great day.

January 16, 2024

It was overall good I wish there was a car wash at the dealership to wash it after service More

by Doug
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Valdez
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Jan 17, 2024 -

Boucher Hyundai of Janesville responded

Hi Doug, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

January 16, 2024

The dealership barely ever reached out to me. I had to contact them every time. The process took a very long time More

by TYMARINKOVIC
Recommend Dealer
No
Employees Worked With
Joe Valdez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Valdez
Report | Print
Jan 17, 2024 -

Boucher Hyundai of Janesville responded

We are disappointed to hear that your experience was not a positive one. We strive to make sure you have a 5-star experience. Please reach out to our Service Manager, Ross Cartwright, at 608-750-1200 so that we can make this right.

January 16, 2024

Very thorough, prompt and professional. Take the time to explain things. Would highly recommend service department! More

by AJKOSS92
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Valdez
Report | Print
Jan 17, 2024 -

Boucher Hyundai of Janesville responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We're looking forward to your next visit with us!

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