Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Boucher Hyundai of Janesville - Service Center

Janesville, WI

4.4
491 Reviews
Call Service Center (608) 607-3778

491 Reviews of Boucher Hyundai of Janesville - Service Center

Sort by
January 16, 2024

Service department, as always, is amazing! I drive to Janesville, instead of Madison, because you guys are awesome. More

by ETUMPACH
Recommend Dealer
Yes
Report | Print
Jan 16, 2024 -

Boucher Hyundai of Janesville responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We can't wait to see you again, have a great day.

January 16, 2024

It was overall good I wish there was a car wash at the dealership to wash it after service More

by Doug
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Valdez
Report | Print
Jan 17, 2024 -

Boucher Hyundai of Janesville responded

Hi Doug, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

January 16, 2024

The dealership barely ever reached out to me. I had to contact them every time. The process took a very long time More

by TYMARINKOVIC
Recommend Dealer
No
Employees Worked With
Joe Valdez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Valdez
Report | Print
Jan 17, 2024 -

Boucher Hyundai of Janesville responded

We are disappointed to hear that your experience was not a positive one. We strive to make sure you have a 5-star experience. Please reach out to our Service Manager, Ross Cartwright, at 608-750-1200 so that we can make this right.

January 16, 2024

Very thorough, prompt and professional. Take the time to explain things. Would highly recommend service department! More

by AJKOSS92
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Valdez
Report | Print
Jan 17, 2024 -

Boucher Hyundai of Janesville responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We're looking forward to your next visit with us!

January 16, 2024

well taken care of, work was efficient, work was done in a timely manner, and was greeted with a smile. More

by ANDREASHENIADIS03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oneida Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trenton
Report | Print
Jan 17, 2024 -

Boucher Hyundai of Janesville responded

Hi Andrea, it is great to hear everything was done quickly and to your satisfaction! We're looking forward to your next visit with us!

January 16, 2024

Always great when Joe takes care of me And I always get in really quick More

by MESTACKLE
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Valdez
Report | Print
Jan 16, 2024 -

Boucher Hyundai of Janesville responded

Hi there, we're glad everything was completed quickly and to your satisfaction! Thank you so much again for your feedback! We hope you have a great day!

January 16, 2024

Always friendly, always good to explain. Quick service I've always had great service from them! More

by JOSHUAPAQ2
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Valdez
Report | Print
Jan 16, 2024 -

Boucher Hyundai of Janesville responded

Hi Joshua, we're glad everything was completed quickly and to your satisfaction! Thank you so much again for your feedback! We hope you have a great day!

January 16, 2024

The service team kept us fully informed over this long repair situation. Communication was excellent. More

by SKIPMARSHALL517
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Valdez
Report | Print
Jan 16, 2024 -

Boucher Hyundai of Janesville responded

Hi there, we are glad that you had such a great experience with our team. It's a pleasure to be of service to you! We're looking forward to your next visit with us!

January 16, 2024

Service was fast and efficient. I highly recommend Boucher Hyundai. I can't wait for my next service appointment. More

by MIKEMCCOOL
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Valdez
Report | Print
Jan 16, 2024 -

Boucher Hyundai of Janesville responded

Hi there, it is great to hear everything was done quickly and to your satisfaction! Thanks again for the recommendation, and have an amazing day!

January 16, 2024

I asked Joe about a quote I was given in Dec for some work needed. He said he would honor it but when I checked out he hadn't honor the quote. I had to ask cashier who then talked to him. Minor detail bu More

by tcloss23
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Valdez
Report | Print
Jan 16, 2024 -

Boucher Hyundai of Janesville responded

Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

1
...
10
11
12
...
50