Boucher Hyundai of Janesville - Service Center

Efficient, fair Was a pleasant buying experience and got the vehicle I was lookjng for the vehicle I was lookjng for More

I was greeted and got taken care of right away and they told me how long will it take for my car to complete. told me how long will it take for my car to complete. More

Wouldn't listen to I or another mechanic telling him where the problem was! 3 mechanics said they could not find problem until the original mechanic I had gone too told them over the phone!! They seemed where the problem was! 3 mechanics said they could not find problem until the original mechanic I had gone too told them over the phone!! They seemed upset they had to remove the heat plates over manifold part!! Never received a call when they were done checking vehicle or when parts came in! I called both times! When fixed last time in, received call at 4:30pm vehicle done when I had dropped off at 8am. They close at 5pm. Joe acted rude and put off that the problem was covered by warranty! I could have saved a lot of time if he had listened to the mechanic on the phone when he was trying to tell him where to look for leak!! But instead set phone on counter so. not to listen!!! More

Joe Valdez is great to work with. The dealership service department is good, but it's hard to get in. They are always booked way out. They need to have extended hrs during the week or The dealership service department is good, but it's hard to get in. They are always booked way out. They need to have extended hrs during the week or open on Saturday. More

The dealership corrected problems from the repair shop efficiently and quickly. I was satisfied with their work efficiently and quickly. I was satisfied with their work More

Professional and friendly always. Always great service. Fast service given and always keeps me updated on work being performed. Always great service. Fast service given and always keeps me updated on work being performed. More

All in all. Good. Nice waiting room. Good coffee. Is that my 11 more words. No, just a couple more. It is cold outside. Good. Nice waiting room. Good coffee. Is that my 11 more words. No, just a couple more. It is cold outside. More

All people there are very nice This time it seemed to go a little faster then the last time a little faster then the last time More

Very knowledgeable employees at Janesville Hyundai. Joe knows his stuff, I recommend this dealership completely. Joe knows his stuff, I recommend this dealership completely. More

Good They are always very good at their customer service skills. Sometimes I feel some services are a little bit expensive. skills. Sometimes I feel some services are a little bit expensive. More