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Boucher Hyundai of Janesville - Service Center

Janesville, WI

4.4
507 Reviews
Call Service Center (608) 607-3778

507 Reviews of Boucher Hyundai of Janesville - Service Center

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January 29, 2024

Joe Valdez met me right away and was very friendly. Answered all my questions. Was very happy with the way I was treated from start to finish. More

by SKRITZ4
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Valdez
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Jan 30, 2024 -

Boucher Hyundai of Janesville responded

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if we can ever help you in the future.

January 26, 2024

Great service Easy pick up and drop off. Very friendly all around Very prompt service More

by jeott36
Recommend Dealer
Yes
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Jan 30, 2024 -

Boucher Hyundai of Janesville responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We can't wait to see you again, have a great day.

January 26, 2024

Closer for us to go to Rockford but your reviews for you service center far outweighed theirs so we will make the hour drive to you More

by Donovant3
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Valdez
Report | Print
Jan 30, 2024 -

Boucher Hyundai of Janesville responded

Hi there, we really appreciate your positive review! Please don't hesitate to reach out to us if there's anything more we can do!

January 24, 2024

Professional, helpful. Always there to help.. They get the job done and right Will always go back More

by angel_lynnea2008
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Valdez
Report | Print
Jan 25, 2024 -

Boucher Hyundai of Janesville responded

Hello Angel, we're happy to hear you had such a positive experience with our team! We can't wait to see you again, have a great day.

January 23, 2024

Techs did a nice job. Other than that it took a long time to complete. More

by DLUNDWALL3
Recommend Dealer
Yes
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Jan 24, 2024 -

Boucher Hyundai of Janesville responded

Hi there, we apologize for the delay in service. We strive to make sure you have a 5-star experience. Please reach out to our service manager, Ross Cartwright, at 608-750-1200 so that we can make this right.

January 23, 2024

I had scheduled my 2nd service on my new 2023 Hyundai Sonata Hybrid. I was able to get an appointment and was taken care of quickly and professionally. Everything was great. More

by LARRYH1960
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Valdez
Report | Print
Jan 24, 2024 -

Boucher Hyundai of Janesville responded

Hello Larry, we're glad everything was completed quickly and to your satisfaction! We're looking forward to your next visit with us!

January 20, 2024

Customer care is nominal but very limited. Lounge could include donuts, magazined,etc. Thanjs. Greg More

by Mackraft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Valdez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 22, 2024 -

Boucher Hyundai of Janesville responded

Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

January 19, 2024

Incredibly competent service and friendly, available staff. I received the best service at this location. Highly recommend! More

by Anya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 22, 2024 -

Boucher Hyundai of Janesville responded

Hi Anya, thank you for your kind review; we are happy to pass along your comments to the team! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

January 19, 2024

I was able to set up the appointment easily. They completed the repair and I was on my way More

by WHITESD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2024 -

Boucher Hyundai of Janesville responded

Hi there, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

January 18, 2024

Sales was great almost 3 years ago, Service has been a problem. Not only with my vehicle but also my wife's. More

by Josh Simonson
Recommend Dealer
Yes
Employees Worked With
Joe
Report | Print
Jan 18, 2024 -

Boucher Hyundai of Janesville responded

Hi Josh, we appreciate you taking the time to leave us this feedback. We appreciate your loyalty to our dealership and look forward to seeing you next time!

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