Boucher Hyundai of Janesville

Still waiting on a part they said they would order back in December 2023 for a recall. I have to keep calling to check in on the status, I’ve been told it’s on back order but I’m aware this part has been a in December 2023 for a recall. I have to keep calling to check in on the status, I’ve been told it’s on back order but I’m aware this part has been available since the first of the year. It has become apparent to me they’ve never ordered the part and aren’t being honest about it. In addition I was told to bring my car in after calling twice about the part. I brought my car in, sat there for 30 minutes and they told me they didn’t have said part and that I would have to schedule again to bring it back in. It’s been almost 2 weeks again and I’ve heard nothing. More

Clean Staff is super friendly. They make sure you understand what has been done and answer any questions you may have. They make sure you understand what has been done and answer any questions you may have. More

Left the car a week ago and didn’t have an answer whats going on with the car! going on with the car! More

The purchasing process was quick and easy. Thank you to Zack Sederstrom and Cameron Mallory!! Thank you to Zack Sederstrom and Cameron Mallory!! More

The dealership was very clean, friendly employees, quick and efficient. They show they care about the customers. and efficient. They show they care about the customers. More

They try hard to accommodate my needs for combining appointments when I have to come to Janesville for other needs. They are professional and friendly. appointments when I have to come to Janesville for other needs. They are professional and friendly. More

People are kind and courteous, but they did not fix my car, when I left it still has the same smell I went in for and still smell it, my heat still does not warm enough, and I feel they could had put more car, when I left it still has the same smell I went in for and still smell it, my heat still does not warm enough, and I feel they could had put more effort into finding problems! More

They were very informative and knowledgeable about the car. Offered to be there for any questions. car. Offered to be there for any questions. More

Cordial, relatively quick and thorough. I enjoyed the experience and everyone was friendly. Cost was covered with maintenance plan. I enjoyed the experience and everyone was friendly. Cost was covered with maintenance plan. More

Zack was awesome. Went above and beyond in customer service:) I would definitely recommend Boucher Hyundai Went above and beyond in customer service:) I would definitely recommend Boucher Hyundai More