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Boucher Hyundai of Janesville

Janesville, WI

4.6
1,121 Reviews

2505 E Rotamer Rd

Janesville, WI

53546

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1,121 Reviews of Boucher Hyundai of Janesville

September 18, 2025

Everyone did a great job of answering our questions. There was low pressure and everyone wanted to ensure we got exactly what we were looking for. More

by MATT.BERG4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cory Botten, Jalin Washington
Sep 18, 2025 -

Boucher Hyundai of Janesville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Boucher Hyundai of Janesville. Nick Perkins General Sales Manager 608-750-1200

August 30, 2025

A beautiful facility with friendly and professional staff. The service was timely and the communication was clear and concise. More

by mcelesteross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janet Forquer
Aug 30, 2025 -

Boucher Hyundai of Janesville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Boucher Hyundai of Janesville. We look forward to having you as one of our valued customers for many more years to come! Ross Cartwright Service Manager 608-750-1200

August 28, 2025

I was happy with the work, but unhappy about having an appointment scheduled and having to personally call to find out information about what was happening. Then when I received my car, after the work, I More

by rc_gladiators
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Janet Forquer
Sep 01, 2025 -

Boucher Hyundai of Janesville responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Ross Cartwright Service Manager 608-750-1200

August 20, 2025

Very respectful and professional. Zack was our salesman and was great to work with. I would definitely do business with them again! More

by Rstew
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Johnson, Zackery Sederstrom, Cory Botten
Aug 20, 2025 -

Boucher Hyundai of Janesville responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Boucher Hyundai of Janesville are glad to have you as a customer. Nick Perkins General Sales Manager 608-750-1200

August 18, 2025

I had a recall on my vehicle and got my appointment a month in advance yet the parts were still not there and the service manager was very disrespectful and kept my car for two days then tells me after I More

by K.blech
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ross Cartwright
Aug 21, 2025 -

Boucher Hyundai of Janesville responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Ross Cartwright Service Manager 608-750-1200

August 14, 2025

We were very satisfied all of the people who assisted us in the lease of our new vehicle. Special kudos to Zack Sederstom. He made our leasing decision and process very pleasant and comfortable to complete More

by LUCYATHOME
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Johnson, Zackery Sederstrom, Cory Botten
Aug 14, 2025 -

Boucher Hyundai of Janesville responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Boucher Hyundai of Janesville are glad to have you as a customer. Nick Perkins General Sales Manager 608-750-1200

August 11, 2025

Everything went smooth Everyone was friendly and had a nice waiting room. To wait for my car. More

by DONALDOREN670
Recommend Dealer
Yes
Aug 12, 2025 -

Boucher Hyundai of Janesville responded

Thanks for sharing your thoughts about your experience with Boucher Hyundai of Janesville. We appreciate your business and hope to see you again soon! Ross Cartwright Service Manager 608-750-1200

August 09, 2025

I am impressed with the professionalism and quality of service! Friendly and courteous I will tell my friends and family to go here! More

by NOEMAIL23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Kapp
Aug 09, 2025 -

Boucher Hyundai of Janesville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Boucher Hyundai of Janesville to be a positive one. Please don't hesitate to reach out if you need anything else. Ross Cartwright Service Manager 608-750-1200

August 03, 2025

Ross, the service manager was very helpful in scheduling our Santa Fe Hybrid for a quick battery test. He is very knowledgeable and personal. Thank you! More

by Kflynner2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ross Cartwright, Lexi Wilson
Aug 03, 2025 -

Boucher Hyundai of Janesville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ross Cartwright Service Manager 608-750-1200

August 01, 2025

Courteous, friendly and professional. Was traveling, just passing through but they treated me as one of their own customers. Was able to diagnose my concern and advise promptly. More

by Satisfied customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janet, Lexi Wilson
Aug 01, 2025 -

Boucher Hyundai of Janesville responded

Thanks for sharing your thoughts about your experience with Boucher Hyundai of Janesville. We appreciate your business and hope to see you again soon! Ross Cartwright Service Manager 608-750-1200

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