Boucher Chevrolet of Waukesha - Service Center

Not happy Ordered the wrong part twice. Put a scratch on my car..Gave me a loaner SUV. I walk with a cane .. worst car ever drove. Ordered the wrong part twice. Put a scratch on my car..Gave me a loaner SUV. I walk with a cane .. worst car ever drove. More

Superior service The Boucher Chevrolet service department always treats me great and they get my vehicle in and out in as little time as possible. Matt Warpinski and The Boucher Chevrolet service department always treats me great and they get my vehicle in and out in as little time as possible. Matt Warpinski and his team are always friendly and Matt always try's to greet the customers whenever he can. I usually work with Justin and Mercedes for my oil changes and they are always a pleasure to see whenever I bring my vehicle in for service. More

Great Service on our 2016 Malibu & great Customer Care! They handled our recall well! Good Customer Service. Joseph reviewed all of the work that was done. We will definitely have all of our Service done th They handled our recall well! Good Customer Service. Joseph reviewed all of the work that was done. We will definitely have all of our Service done there. More

Positive Joseph was professional and cares about customer service. He informs you of the process even when it is out of his control. Unfortunately my new 20 Joseph was professional and cares about customer service. He informs you of the process even when it is out of his control. Unfortunately my new 2019 Silverado has started the transmission shutter. GM needs to resolve this issue and just replace all transmission once the problem started instead of the time spend investigating. I hold GM responsible for not alerting the consumer. More

Long due to strike Overall the the dealership handle the issues well. But overall I will no be buying another fm car with the strike it caused a three weekly delay to ge Overall the the dealership handle the issues well. But overall I will no be buying another fm car with the strike it caused a three weekly delay to get a single use bolt So dealership was great department sucked. More

Quick and Easy Thank you for being so fast with my vehicle. I was in a rush and I know you all were busy and I really appreciated that. Thanks again!! Thank you for being so fast with my vehicle. I was in a rush and I know you all were busy and I really appreciated that. Thanks again!! More

Wave me in. I love the large bay door that rolls up as I arrive, Makes me feel valued. This was for routine maintenance, oil brake adjustments and there was a d I love the large bay door that rolls up as I arrive, Makes me feel valued. This was for routine maintenance, oil brake adjustments and there was a digital screen display issue which Ron simply corrected by hitting menu and a few clicks to reactive the info. I thought it might be a costly screen replacement. The service was reasonably quick and a free wash left us with a shiny Equinox. I never go elsewhere than Boucher for my Chevy service. I am a Multi vehicle customer here for 20 years. More

Recalls and Warranty work My repairs were done as quickly as possible and the staff was professional as well as helpful. Joseph always goes out of his way to make it a pleasan My repairs were done as quickly as possible and the staff was professional as well as helpful. Joseph always goes out of his way to make it a pleasant experience and have things go as smoothly and quickly as possible. More

Dealer I liked how the dealership took ownership of the problem and rectified it. They got my trust back the way they handled it. Good work! I liked how the dealership took ownership of the problem and rectified it. They got my trust back the way they handled it. Good work! More

Great service The service we get on all 3 of our vehicles is always good! Knowledgeable and friendly staff. Service is done in the estimated time given. Thanks for The service we get on all 3 of our vehicles is always good! Knowledgeable and friendly staff. Service is done in the estimated time given. Thanks for all you do! More