Boucher Chevrolet of Waukesha - Service Center

Great service I have an appointment it took the car in right away and the service was completed in less Time then promised. Last time I went to a different Chevy d I have an appointment it took the car in right away and the service was completed in less Time then promised. Last time I went to a different Chevy dealer and it took three hours for the same service. More

Scheduling confusion For the second time (in a row) I have made an appointment online and then been contacted and told my time was not available (the first time because yo For the second time (in a row) I have made an appointment online and then been contacted and told my time was not available (the first time because you were not going to be open that day and the second because you were double booked). The second time I was contacted the morning of my appointment for this cancellation and told I should really just call to make appointments because the online system is not reliable - like it was my fault for using a scheduling option you made available. Also, in general over the past several years of having my vehicle serviced with Boucher, I don't get the sense that anyone there really cares about my business and whether I am really satisfied as long as I give the right survey answers. I probably will keep using Boucher for service until I no longer have any coupons/deals because even though I don't really like how I feel when I'm there, as there are elements of your service that are convenient to me (mainly that it is familiar and it is quick enough that I can wait for my car to be serviced). More

Good Boucher, inept GM Boucher made efforts to repair my car but GM couldn't get out of their own way to get the parts to Boucher for a month and a half, Boucher made efforts to repair my car but GM couldn't get out of their own way to get the parts to Boucher for a month and a half, More

JUSTIN R IS THE BEST Justin R always takes great care of me and gets my vehicle done and back to me in a timely manner and it always gets a wash! Justin R always takes great care of me and gets my vehicle done and back to me in a timely manner and it always gets a wash! More

great staff and great service I brought my 2019 Silverado in for an oil change and tire rotation. I waited less than 30 minutes and all systems go. I skipped the car wash so I co I brought my 2019 Silverado in for an oil change and tire rotation. I waited less than 30 minutes and all systems go. I skipped the car wash so I could be on my way a little faster, but otherwise it was a great customer experience. More

Oil change, inspection, tire rotation Justin R is the greatest! He is always so helpful and looks into what is included on your maintenance plan and explains all services and what the cost Justin R is the greatest! He is always so helpful and looks into what is included on your maintenance plan and explains all services and what the costs will be ahead of time, what’s needed vs what is highly suggested! Honest, trustworthy, and friendly! And Josh helped go over information in regards to trade ins and purchasing etc!! More

Fast resolution to issue. My vehicle's issue was fixed within 3 hrs. after bringing it in. They even gave my vehicle a car wash. Just wow, great job! My vehicle's issue was fixed within 3 hrs. after bringing it in. They even gave my vehicle a car wash. Just wow, great job! More

Excellent service experience Scheduled my appointment for an oil change and tire rotation. Asked that they inspect the battery as I had a few issues a month prior. They found out Scheduled my appointment for an oil change and tire rotation. Asked that they inspect the battery as I had a few issues a month prior. They found out that the battery did need replacing and also provided me with a multi-point vehicle inspection report which brought up a few items that will need attention in the future. Completed some of the additional service needed so I have piece of mind traveling during the harsh winter months. Staff was friendly and vehicle was completed in a timely manner. More

Oil change and tire rotation Took just under a hr. Very nice and helpful. Everything went smooth and came back with feed back on other areas of my truck like no leaks and breaks r Took just under a hr. Very nice and helpful. Everything went smooth and came back with feed back on other areas of my truck like no leaks and breaks r in good condition. More

Not happy Ordered the wrong part twice. Put a scratch on my car..Gave me a loaner SUV. I walk with a cane .. worst car ever drove. Ordered the wrong part twice. Put a scratch on my car..Gave me a loaner SUV. I walk with a cane .. worst car ever drove. More