Boucher Chevrolet of Waukesha - Service Center

Simple Service Bryan solved my issue and made the process very easy for me, especially as I am a college student who is unsure of many things having to do with cars. Bryan solved my issue and made the process very easy for me, especially as I am a college student who is unsure of many things having to do with cars. More

My visit was very good.service was done in a timely manner and the employees we're very friendly.the coffee and snacks hit the spot. manner and the employees we're very friendly.the coffee and snacks hit the spot. More

servicing our Suburban I was happy with the communication put forward by the dealership about my upcoming appointment. While the car was there they found that I needed new I was happy with the communication put forward by the dealership about my upcoming appointment. While the car was there they found that I needed new brake pads and rotors on the rear and the price I was quoted,, I thought was very reasonable. Ron my service salesman was friendly, gave me a call when they found a problem and the car was finished on time. Thanks More

Excellent Thanks Ron for your professional approach to my service needs. Everything went very well and all was handled and clearly explained when repairs were c Thanks Ron for your professional approach to my service needs. Everything went very well and all was handled and clearly explained when repairs were completed. More

Wasn't ready when I was told to pick it up I was notified the truck was ready and when I went to pick it up, it would barely move. Managed to get it back in front of the service door and I got I was notified the truck was ready and when I went to pick it up, it would barely move. Managed to get it back in front of the service door and I got my loaner back. I was called the next day and was told it was ready. Ron was fine and was apologetic. It wasn't his problem that the tech messed up. I have no problems with the people I dealt with. The problem "Transmission Shutter" is still there though. The transmission flush did not fix the problem. It needs a New Torque converter and GM is VERY hesitant to replace it. I have been a tried and true GM owner all my life, My mother worked for GM truck for 36 years. This truck has really made me think about my next truck........ More

Fast but not complete I brought my Traverse in for an oil change/tire rotation/and to have the remote starter looked at as the remote start is not currently turning on the I brought my Traverse in for an oil change/tire rotation/and to have the remote starter looked at as the remote start is not currently turning on the heat in the vehicle. After a 1/2 hour, Mercedes told me the vehicle was finished but they really did not investigate or look at the remote start issue and told me I would need to bring it back a different day (even though this is the reason I scheduled this appt. in the first place). What is the purpose of the remote starter if it will not turn on the heat in the winter or the a/c in the summer? I would appreciate follow up on this matter as soon as possible....thank you. More

Recalls were addresses I got a notice that my new silverado had several recalls and that I should schedule a time for service. The service department (Brian) took very good I got a notice that my new silverado had several recalls and that I should schedule a time for service. The service department (Brian) took very good care of my problems and worked with me all the way through to be sure that everything was done to my satisfaction. More

Service Support I have always received outstanding service support at Boucher Chevrolet. Whether it is sales or service, it has always been met with professionalism a I have always received outstanding service support at Boucher Chevrolet. Whether it is sales or service, it has always been met with professionalism and great personal service. More

About recall service appointment---prompt, friendly, effici. This is my third Equinox from Boucher Chevrolet and I have always received most satisfactory service. This last visit Tyler Wozny was my service advis This is my third Equinox from Boucher Chevrolet and I have always received most satisfactory service. This last visit Tyler Wozny was my service adviser and he explained the service required and the approximate time for the work and he was right on so there was no inconvenience. I would say the service was awesome. More

Boucher was very prompt and had our tire fixed within hours of dropping it off. Their service was exceptional! We appreciated their quick work! Thank you! hours of dropping it off. Their service was exceptional! We appreciated their quick work! Thank you! More