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Boucher Chevrolet of Waukesha - Service Center

Waukesha, WI

4.5
1,025 Reviews
Call Service Center (262) 254-7372

1,025 Reviews of Boucher Chevrolet of Waukesha - Service Center

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May 14, 2024

They were very nice and asked many questions! Thankfully Boucher has great employees! My car is great. More

by demijunecrow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jo Ann and Jim
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May 14, 2024 -

Boucher Chevrolet of Waukesha responded

Thank you for choosing Boucher Chevrolet of Waukesha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Joe Obernberger Service Manager 262-549-1000

May 14, 2024

Kept the car for 5 plus hours and then told me they could not make repairs More

by pankowskie
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James
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May 17, 2024 -

Boucher Chevrolet of Waukesha responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Joe Obernberger Service Manager 262-549-1000

May 14, 2024

Had a great experience with my new vehicle purchase. Dave Allard, Jim Paolo and Amy Speed were extremely helpful and made the process super easy! More

by Gearhead406350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Allard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Speed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Paolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2024 -

Boucher Chevrolet of Waukesha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jim and Amy met your expectations. Thank you for choosing Boucher Chevrolet of Waukesha, we look forward to having you as a valued customer for many years to come! Joe Obernberger Service Manager 262-549-1000

May 10, 2024

Very informative and made purchase easy. Purchase was the best experience I have compared to other dealers More

by Brenda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sina John Isa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 11, 2024 -

Boucher Chevrolet of Waukesha responded

Brenda, Thank you so much for your excellent review! We are happy that Sina had the opportunity to work with you, and we are thrilled that you found your experience with us here at Boucher Chevrolet of Waukesha to be a positive one. Please don't hesitate to reach out if you need anything else. Joe Obernberger Service Manager 262-549-1000

May 08, 2024

I took my car in for routine maintenance and was greeted with hate by Samantha in the service department this is not acceptable in this day and time there is no place for this in America I asked her a simpl More

by landowilder24
Service Communication
Recommend Dealer
No
Employees Worked With
Samantha
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May 12, 2024 -

Boucher Chevrolet of Waukesha responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Joe Obernberger Service Manager 262-549-1000

May 08, 2024

Everyone I delt with were kind, considerate and very helpful. Made the trip for the car even more worth it. Kind of gave me a better opinion of my previous one where car salesmen were concerned. Thank More

by alsanchez5
Service Time
Recommend Dealer
Yes
Employees Worked With
Patrick Mcinerney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 08, 2024 -

Boucher Chevrolet of Waukesha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Boucher Chevrolet of Waukesha, we look forward to having you as a valued customer for many years to come! Joe Obernberger Service Manager 262-549-1000

May 06, 2024

The people that my husband and I have dealt with have been very courteous, helpful, and respectful. More

by Lisakayabbott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Walker
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May 07, 2024 -

Boucher Chevrolet of Waukesha responded

Lisa, Thank you for your very kind review. David and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Boucher Chevrolet of Waukesha. Joe Obernberger Service Manager 262-549-1000

May 02, 2024

Everyone was pleasant and polite, Nate was my service contact person who kept me updated and he was very helpful. More

by Nissan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate, Samantha Oschmann
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May 03, 2024 -

Boucher Chevrolet of Waukesha responded

Thank you for choosing Boucher Chevrolet of Waukesha. Your feedback and rating mean a lot to us. We're glad Nate was able to help, and we hope to see you again! Joe Obernberger Service Manager 262-549-1000

April 28, 2024

Although today's market can be a challenge, I still received top notch attention in the service department on my last visit. More

by SSTEINPAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oschmann
Report | Print
Apr 29, 2024 -

Boucher Chevrolet of Waukesha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Boucher Chevrolet of Waukesha. Joe Obernberger Service Manager 262-549-1000

April 26, 2024

They got me in and out, no hassles, 45 minutes start to finish. Good experience. More

by ddonovan714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oschmann
Report | Print
Apr 29, 2024 -

Boucher Chevrolet of Waukesha responded

Thanks for sharing your thoughts about your experience with Boucher Chevrolet of Waukesha. We appreciate your business and hope to see you again soon! Joe Obernberger Service Manager 262-549-1000

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