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Boucher Chevrolet of Waukesha - Service Center

Waukesha, WI

4.4
1,059 Reviews

1,059 Reviews of Boucher Chevrolet of Waukesha - Service Center

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September 14, 2024

Honest about what I needed done and what I didn’t need done. Refreshing to deal with an honest service department. More

by JCASTRONOVO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Melk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2024 -

Boucher Chevrolet of Waukesha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Joe Obernberger Service Manager 262-549-1000

September 14, 2024

James in service was very helpful with my recall. In and out of the station in less than 10 minutes More

by the_pattikins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Paolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2024 -

Boucher Chevrolet of Waukesha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, James, and don't hesitate to let us know if we can be of further assistance. Joe Obernberger Service Manager 262-549-1000

September 08, 2024

The front desk receptionist is very friendly and helpful at check in and checkout. The mechanics really seem to know how to handle properly fixing the cars. In the past the mechanics and or workers have had More

by elliecooper163656
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Wozny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam McCloud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hadi Hemmet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Oschmann
Sep 09, 2024 -

Boucher Chevrolet of Waukesha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Ellie, and we look forward to working with you again. Joe Obernberger Service Manager 262-549-1000

September 02, 2024

I’ve purchased several pre owned vehicles from this dealership and have had them serviced there as well. The cars I’ve purchased have been dependable and priced competitively. The sales staff I’ve wor More

by markbarrett0001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam McCloud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Boucher Chevrolet of Waukesha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Mark, and it's great to hear about your excellent experience here at Boucher Chevrolet of Waukesha. Joe Obernberger Service Manager 262-549-1000

September 01, 2024

My bill was 400 more than my estimate. I was told he would call when my car was finished and he never called. I had to call him. ( He said he called and left a message and didn’t. I have c More

by PLHARRIS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Hansen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Boucher Chevrolet of Waukesha responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Joe Obernberger Service Manager 262-549-1000

August 29, 2024

Did not ask if I wanted a wash after service because did not know if I had ceramic coating. Should have asked. More

by Irockblues0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam McCloud
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Boucher Chevrolet of Waukesha responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Joe Obernberger Service Manager 262-549-1000

August 29, 2024

Great communication with me throughout the process, excellent work done. I’d definitely come back to this location. More

by Andy.stack41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Patton
Aug 29, 2024 -

Boucher Chevrolet of Waukesha responded

Andy, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Boucher Chevrolet of Waukesha! Joe Obernberger Service Manager 262-549-1000

August 28, 2024

Work was done efficiently & professionally. Waiting room is comfortable &conducive to getting my work done. More

by HAYSME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Paolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Boucher Chevrolet of Waukesha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Boucher Chevrolet of Waukesha. Joe Obernberger Service Manager 262-549-1000

August 22, 2024

James accomplished in 20 minutes what my previous dealership had me on hold for more than 2 months Bob J More

by Bob Jahner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Paolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Boucher Chevrolet of Waukesha responded

Thank you for taking the time to share your thoughts on working with our team, Bob! We're glad to hear that James delivered such a great experience and will be sure to let him know. Joe Obernberger Service Manager 262-549-1000

August 21, 2024

Great experience and great people to work with! Plus they were reasonable with the cost! More

by coreyosch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oschmann
Aug 21, 2024 -

Boucher Chevrolet of Waukesha responded

It's great to hear that we were able to help you out, Corey. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Boucher Chevrolet of Waukesha! Joe Obernberger Service Manager 262-549-1000

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