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Boucher Chevrolet of Waukesha - Service Center

Waukesha, WI

4.5
955 Reviews

955 Reviews of Boucher Chevrolet of Waukesha - Service Center

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December 27, 2019

Fast resolution to issue. My vehicle's issue was fixed within 3 hrs. after bringing it in. They even gave my vehicle a car wash. Just wow, great job! More

by startmyday
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Hills
Dec 31, 2019 -

Boucher Chevrolet of Waukesha responded

We are glad we could service your car in a timely manner! We hope to see you again!

December 26, 2019

Excellent service experience Scheduled my appointment for an oil change and tire rotation. Asked that they inspect the battery as I had a few issues a month prior. They found out More

by JOE.JANIK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Ringersma
Dec 27, 2019 -

Boucher Chevrolet of Waukesha responded

Thank you for sharing, Joe! At Boucher, we strive to provide each customer with quality service!

December 26, 2019

Oil change and tire rotation Took just under a hr. Very nice and helpful. Everything went smooth and came back with feed back on other areas of my truck like no leaks and breaks r More

by RFILLINGER2009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Allard
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kastner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Maurer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Mcinerney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darrell Baetje, Josh Loll
Dec 26, 2019 -

Boucher Chevrolet of Waukesha responded

We appreciate the 5-stars!

December 25, 2019

Not happy Ordered the wrong part twice. Put a scratch on my car..Gave me a loaner SUV. I walk with a cane .. worst car ever drove. More

by GCRIDELICH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joseph Hills
Dec 26, 2019 -

Boucher Chevrolet of Waukesha responded

Gloria, we are very sorry to hear about the situation you are describing. Please give our Service Manager, Matt Warpinski, at 262-549-100 so we can discuss things further and go the extra mile to make things right. We hope to hear from you soon.

December 21, 2019

Superior service The Boucher Chevrolet service department always treats me great and they get my vehicle in and out in as little time as possible. Matt Warpinski and More

by BANDIT1963
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darrell Baetje
Dec 23, 2019 -

Boucher Chevrolet of Waukesha responded

Thank you for this very kind review! We are so glad our whole Service Department is able to make your experiences positive ones!

December 20, 2019

Positive Joseph was professional and cares about customer service. He informs you of the process even when it is out of his control. Unfortunately my new 20 More

by MGRAHAM996
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
Dec 20, 2019 -

Boucher Chevrolet of Waukesha responded

Thank you for being so understanding of the situation. We are very glad we were able to keep you in the loop and help you to get your vehicle fixed. Please let us know if there is anything else we can help you with in the future!

December 19, 2019

Long due to strike Overall the the dealership handle the issues well. But overall I will no be buying another fm car with the strike it caused a three weekly delay to ge More

by LINDAPEISSIG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron
Dec 19, 2019 -

Boucher Chevrolet of Waukesha responded

Thank you for your feedback, Linda.

December 19, 2019

Quick and Easy Thank you for being so fast with my vehicle. I was in a rush and I know you all were busy and I really appreciated that. Thanks again!! More

by REBECCA.CROWDER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mercedes
Dec 20, 2019 -

Boucher Chevrolet of Waukesha responded

Rebecca, it was our pleasure! We look forward to continuing to provide you with excellent service here at Boucher!

December 19, 2019

Great Service on our 2016 Malibu & great Customer Care! They handled our recall well! Good Customer Service. Joseph reviewed all of the work that was done. We will definitely have all of our Service done th More

by GANTZ52000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph
Dec 20, 2019 -

Boucher Chevrolet of Waukesha responded

We are happy we are able to take care of you here at Boucher! Safe travels!

December 18, 2019

Recalls and Warranty work My repairs were done as quickly as possible and the staff was professional as well as helpful. Joseph always goes out of his way to make it a pleasan More

by NELOPE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph in service
Dec 18, 2019 -

Boucher Chevrolet of Waukesha responded

Thank you for this kind review!

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