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Boucher Chevrolet of Waukesha - Service Center

Waukesha, WI

4.5
957 Reviews

957 Reviews of Boucher Chevrolet of Waukesha - Service Center

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January 15, 2020

I am a long time customer because they have a friendly, courteous staff that provides good service. I have never had an issue with their work. More

by AMOORE50
Recommend Dealer
Yes
Employees Worked With
Mercedes Whalen
Jan 16, 2020 -

Boucher Chevrolet of Waukesha responded

At Boucher, we strive to provide all of our customers with experiences just like yours! We will definitely be sure to continue to provide you with the best service possible for future visits!

January 15, 2020

Routine Maintenance Fast/Friendly. Work completed in a timely manner, Waiting area comfortable. Associates speaking to other customers on their vehicle repairs were ha More

by SANDRAC403
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
NA
Jan 16, 2020 -

Boucher Chevrolet of Waukesha responded

Sandra, thank you for the five-star rating! We value our customers' and hipe to see you again in the future!

January 15, 2020

Dealer had our car for 2 months. Kept telling us lies that the parts were in but then 2 weeks later they were still waiting on parts. No one was there when my wife picked up her car to explain paperwork More

by POFF8601
Recommend Dealer
No
Employees Worked With
Matt
Jan 16, 2020 -

Boucher Chevrolet of Waukesha responded

Hi, I'm so sorry to hear about your experience. This is definitely not how we intend to operate. Unfortunately, we are not able to find your recent visit in our system. When you have the opportunity, please contact us at 262-549-1000. We hope you'll give us a chance in the future to make a better impression.

January 15, 2020

Great service with professional staff The Service Team at Boucher is always responsive and professional - impressed with this whole organization - both the customer service team and the te More

by TKNAPP808
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Wozny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2020 -

Boucher Chevrolet of Waukesha responded

It is great to hear the Service Team at Boucher is able to make your visits with us positive ones!

January 14, 2020

I have never been disappointed with the service at Boucher! The Service staff is friendly, informative, and efficient. I appreciate also the shuttle that I get to and from work. More

by DAVIDLETSCH
Recommend Dealer
Yes
Employees Worked With
Mercedes Whalen
Jan 16, 2020 -

Boucher Chevrolet of Waukesha responded

Thank you for the review, David! We are glad you always have successful service here at Boucher!

January 14, 2020

Smooth visit for service. Work done promptly and as requested. Mercedes in service was courteous and professional. The waiting room was comfortable. Check out was smooth as well. More

by JDURACKM
Recommend Dealer
Yes
Employees Worked With
Mercedes Whalen
Jan 16, 2020 -

Boucher Chevrolet of Waukesha responded

We are thrilled to hear Mercedes was able to make your visit with us go smoothly!

January 14, 2020

Greet promptly, oil change done quickly along with tire rota I have had my 2010 Malibu serviced at Boucher Chevrolet for most of it's life. they take excellent care of my vehicle. Service is always quick to take More

by JKOOP49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devin Cornell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2020 -

Boucher Chevrolet of Waukesha responded

Thank you for sharing!

January 13, 2020

Good service. Clean shop and easy to drop vehicle. Like the amenities in the lounge area - good coffee and fresh fruit. The response, timely updates and expectations about time required for the service wer More

by TOMMYDYBRO
Recommend Dealer
Yes
Employees Worked With
Ron Wozny
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2020 -

Boucher Chevrolet of Waukesha responded

Tommy, We are glad we were able to provide you with quality service on your vehicle and a clean and comfortable waiting area for you!

January 13, 2020

Great experience. On time, extremely friendly and accommodating. This is rediculous that there is a 25 word minimum for this part of the survey. The word minimum turns customers off from completing t More

by GREGP4106
Recommend Dealer
Yes
Employees Worked With
Ron Wozny
Jan 13, 2020 -

Boucher Chevrolet of Waukesha responded

We are glad you had a great experience with us, Greg!

January 13, 2020

fast service The service appt. was schedled soon and the appt. was on time. Ron told me of the possible problems and the costs involved. I was very happy with th More

by MIKEDIDI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Wozny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2020 -

Boucher Chevrolet of Waukesha responded

We are so happy Ron was able to take care of you and keep you informed about your vehicle's needs. That is the kind of service you should always expect here at Boucher!

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